Integration
Connect Customer.guru to Charla
When something happens in Customer.guru, your agent does the next thing in Charla. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Customer.guru and Charla to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Customer.guru and Charla
Triggers and actions 1 trigger · 6 actions
Trigger
New RatingTriggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
- Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
- Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.
Action
Create ArticleCreate a new article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
- Delete Article
Delete an existing article by id.
- Find Article By Id
Find Article details by id. You can get the id from the Articles section, under the Knowledge base tab in the Property settings.
- Update Article
Update an existing article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.