App
Charla
Charla is a Conversational Platform that allows you to connect with your customers instantly through Live Chat, AI Chatbots, Knowledge Base, and Help Desk.
What your agent can do with Charla
Triggers and actions 4 actions
- ActionCreate Article
Create a new article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
- ActionDelete Article
Delete an existing article by id.
- ActionFind Article By Id
Find Article details by id. You can get the id from the Articles section, under the Knowledge base tab in the Property settings.
- ActionUpdate Article
Update an existing article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Not listed?
Need a trigger or action that is not here?
Ask your agent. Describe what you need in plain language and it reads the Charla API documentation, builds the operation at whatever depth the API allows, tests every branch and ships it. The list above is what exists today, not the limit.