Customer Support

Charla integrations

Connect Charla to any other app, or use it from your AI client over MCP. Charla is a Conversational Platform that allows you to connect with your customers instantly through Live Chat, AI Chatbots, Knowledge Base, and Help Desk.

Connects with an API keycharla.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Charla?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Charla with another app

What your agent can do with Charla

Triggers and actions 6 actions

  • Action
    Create Article

    Create a new article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.

  • Action
    Delete Article

    Delete an existing article by id.

  • Action
    Find Article By Id

    Find Article details by id. You can get the id from the Articles section, under the Knowledge base tab in the Property settings.

  • Action
    Find Articles

    Find all articles associated with a property. The results are sorted by creation date in descending order, with a page size of 25 items.

  • Action
    Find Knowledge Base Categories

    Find all categories.

  • Action
    Update Article

    Update an existing article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.

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Questions

Charla, answered

Is there a Charla MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Charla. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use Charla. Nothing to install.

What can your agent do in Charla?

Any of Charla's 6 actions, including Create Article, Update Article, Find Article By Id and Find Articles. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Charla connect to?

Any app in the catalog; the list on this page pairs Charla with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.