Integration
Connect Cursion and Zendesk
When New Flow fires in Cursion, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Create Page in Cursion. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cursion and Zendesk to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cursion and Zendesk can do together
From Cursion to Zendesk
When New Flow in Cursion
then Add Comment to Ticket in Zendesk
When New Page in Cursion
then Create Ticket in Zendesk
From Zendesk to Cursion
When New Messaging Conversation in Zendesk
then Create Page in Cursion
When New Ticket in Zendesk
then Add case in Cursion
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cursion and Zendesk
Triggers and actions 8 triggers · 35 actions
Trigger
New FlowTriggers when a new Flow is created in your Cursion account.
Trigger
New PageTriggers when a new page is added to a Cursion site.
Trigger
New ScanTriggers when a new Scan is created for the selected Cursion page.
Trigger
New SiteTriggers when a new site is added to your Cursion account.
Trigger
New TestTriggers when a new Test (a comparison of two scans) is created for a page.
Action
Add caseGenerates a new test case for a site from a plain-language prompt and returns the process tracking its creation.
Action
Add flowCreates a Flow in Cursion — a named sequence of steps (scans, cases, alerts) that FlowRuns execute.
Action
Create CaseRunRuns a saved Case against a Site, creating a CaseRun that executes in the background and returns immediately.
Action
Create FlowRunRuns a Flow against a Site and returns the new FlowRun, which completes asynchronously.
Action
Create PageCreates a Page under a Cursion Site and, unless skipped, starts its initial baseline Scan.
Action
Create ScanStarts a new Scan of a Site's pages in Cursion. The scan runs in the background and may take several minutes to complete.
Action
Create SiteCreates a Site in Cursion for a domain, then crawls it for pages and runs initial baseline scans in the background.
Action
Delete siteDeletes a site and, with it, all of the site's scans, tests, schedules and alerts.
Action
Get FlowRunReturns a single FlowRun — the result of running a Flow against a Site — including its nodes, status and logs.
Action
Get scanReturns a single Cursion scan with its HTML, logs, Lighthouse and security scores, and screenshots.
Action
Get siteReturns a single Cursion site with its URL, tags, crawl times and latest scan and test summary.
Action
Get testReturns a single Test, the comparison of two scans of a page, with its scores, status and deltas.
Action
List flowsReturns the flows in your Cursion account, including each flow's steps (nodes) and connections (edges).
Action
List pagesReturns the pages that belong to a Cursion site, with each page's URL, tags and latest scan and test results.
Action
List scansReturns the scans captured for a Cursion page, ordered by creation time.
Action
List sitesReturns the sites in your Cursion account, newest first, with each site's URL, tags and latest scan and test details.
Action
List testsReturns the Tests run against a Cursion Page, ordered by creation time.
Trigger
New Messaging ConversationTriggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New TicketPolling trigger that fires when a new ticket is created.
Trigger
New UserPolling trigger that fires when a new user is created.
Action
Add Comment to TicketAdds a public or private comment to an existing ticket.
Action
Create OrganizationCreates a new organization.
Action
Create TicketCreates a new ticket in Zendesk.
Action
Create UserCreates a new user (end-user or agent).
Action
Delete TicketDeletes a ticket by ID.
Action
Delete UserSoft-deletes a user by ID.
Action
Get Messaging User IDReturns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get OrganizationRetrieves a single organization by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
Get UserRetrieves a single user by ID.
Action
List OrganizationsLists organizations in the account.
Action
List Ticket CommentsLists all comments on a ticket.
Action
List TicketsLists tickets in the account.
Action
SearchRuns a Zendesk search query across tickets, users, and organizations.
Action
Search UsersSearches users by query (name, email, etc.).
Action
Update OrganizationUpdates an existing organization by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Update UserUpdates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Cursion and Zendesk, answered
What can start an automation from Cursion?
Any of Cursion's 5 triggers in the catalog, including New Flow, New Page, New Scan and New Site. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Cursion?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Cursion?
Yes. When something happens in Zendesk, your agent can act in Cursion too. This page covers both directions: Zendesk's triggers and Cursion's actions are listed here as well.
Do I have to build a connector for Cursion or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.