Integration
Connect Credly and TOPdesk
When New issued badge fires in Credly, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Issue Badge in Credly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Credly and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Credly and TOPdesk can do together
From Credly to TOPdesk
When New issued badge in Credly
then Create an Incident in TOPdesk
From TOPdesk to Credly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Credly and TOPdesk
Triggers and actions 6 triggers · 24 actions
- New issued badge
Triggers when a new badge is issued by your Credly organization.
- Add badge template
Creates a new badge template in your Credly organization and returns its id.
- Add employee
Adds an employee to your Credly Workforce organization and returns the new employee record.
- Delete badge template
Deletes a badge template from the Credly organization.
- Delete employee
Deletes an employee from your Credly Workforce organization.
- Get badge template
Returns a single badge template from your Credly organization, including its description, skills, criteria, state and visibility.
- Get employee
Returns a single employee in your Credly organization, looked up by email address, Credly id or your own external id.
- Get issued badge
Returns the details of a single issued badge, including its recipient, state, badge template and evidence.
- Get organization
Returns the details of the Credly organization this account is connected to.
- Issue Badge
Issues a new badge from one of your badge templates to a recipient by email.
- List badge templates
Returns the badge templates of your Credly organization, optionally filtered by name, state, skills, dates and more.
- List employees
Returns the employees in your Credly organization, optionally filtered by name or email, connection status or badge level.
- List endorsements
Returns the endorsements your organization holds on a badge template, including their competencies, credits and validity dates.
- List issued badges
Returns the badges your Credly organization has issued, with optional filters by recipient, badge template, state and dates, and a choice of sort order.
- List organizations
Returns the Credly organizations visible to the connected account.
- Replace issued badge
Replaces an issued badge with a new badge, optionally changing its template, recipient details, dates and evidence. Returns the new replacement badge.
- Revoke issued badge
Revokes an issued badge, removing it from the earner's wallet and public profile, and returns the updated badge.
- Update badge template
Updates an existing badge template in your Credly organization. Only the values you fill in are changed.
- Update employee
Updates an existing employee in your Credly organization, identified by email or your own employee ID. Fields left blank are not changed.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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More into TOPdesk
Questions
Credly and TOPdesk, answered
What can start an automation from Credly?
Any of Credly's 1 trigger in the catalog, including New issued badge. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Credly?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Credly?
Yes. When something happens in TOPdesk, your agent can act in Credly too. This page covers both directions: TOPdesk's triggers and Credly's actions are listed here as well.
Do I have to build a connector for Credly or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Credly and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.