Integration
Connect Credly and HelpCrunch
When New issued badge fires in Credly, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Issue Badge in Credly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Credly and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Credly and HelpCrunch can do together
From Credly to HelpCrunch
When New issued badge in Credly
then Add Customer Event in HelpCrunch
From HelpCrunch to Credly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Credly and HelpCrunch
Triggers and actions 9 triggers · 37 actions
- New issued badge
Triggers when a new badge is issued by your Credly organization.
- Add badge template
Creates a new badge template in your Credly organization and returns its id.
- Add employee
Adds an employee to your Credly Workforce organization and returns the new employee record.
- Delete badge template
Deletes a badge template from the Credly organization.
- Delete employee
Deletes an employee from your Credly Workforce organization.
- Get badge template
Returns a single badge template from your Credly organization, including its description, skills, criteria, state and visibility.
- Get employee
Returns a single employee in your Credly organization, looked up by email address, Credly id or your own external id.
- Get issued badge
Returns the details of a single issued badge, including its recipient, state, badge template and evidence.
- Get organization
Returns the details of the Credly organization this account is connected to.
- Issue Badge
Issues a new badge from one of your badge templates to a recipient by email.
- List badge templates
Returns the badge templates of your Credly organization, optionally filtered by name, state, skills, dates and more.
- List employees
Returns the employees in your Credly organization, optionally filtered by name or email, connection status or badge level.
- List endorsements
Returns the endorsements your organization holds on a badge template, including their competencies, credits and validity dates.
- List issued badges
Returns the badges your Credly organization has issued, with optional filters by recipient, badge template, state and dates, and a choice of sort order.
- List organizations
Returns the Credly organizations visible to the connected account.
- Replace issued badge
Replaces an issued badge with a new badge, optionally changing its template, recipient details, dates and evidence. Returns the new replacement badge.
- Revoke issued badge
Revokes an issued badge, removing it from the earner's wallet and public profile, and returns the updated badge.
- Update badge template
Updates an existing badge template in your Credly organization. Only the values you fill in are changed.
- Update employee
Updates an existing employee in your Credly organization, identified by email or your own employee ID. Fields left blank are not changed.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Credly and HelpCrunch, answered
What can start an automation from Credly?
Any of Credly's 1 trigger in the catalog, including New issued badge. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Credly?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Credly?
Yes. When something happens in HelpCrunch, your agent can act in Credly too. This page covers both directions: HelpCrunch's triggers and Credly's actions are listed here as well.
Do I have to build a connector for Credly or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Credly and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.