Integration
Connect Convirza and Groove
When New Call fires in Convirza, your agent runs Add label to ticket in Groove, or Customer Added in Groove to Update user in Convirza. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Convirza and Groove to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Convirza and Groove can do together
From Convirza to Groove
When New Call in Convirza
then Add label to ticket in Groove
From Groove to Convirza
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Convirza and Groove
Triggers and actions 10 triggers · 39 actions
- New Call
Triggers when a new tracked call is recorded.
- Add group
Creates a new group (organizational unit) in your Convirza account under the parent group you choose.
- Add phone number
Orders (purchases) a phone number from a carrier and reserves it in your Convirza inventory, returning the new number's id.
- Add SMS broadcast
Creates an SMS broadcast that sends a message to selected contacts or contact lists, immediately or at a scheduled time.
- Delete group
Deletes a group (organizational unit) in Convirza. The group's history is kept, but it no longer appears in active views.
- Delete SMS broadcast
Cancels a scheduled SMS broadcast so it is not sent. Fails if the broadcast is scheduled within the next 15 minutes or has already been sent.
- Delete User
Deletes a user.
- Find phone numbers
Searches for phone numbers available to order or provision, by area code, exchange, digit pattern or rate center.
- Get AI voice agent
Returns the full configuration of one AI voice agent, including its prompt, greeting, voice, phone number and knowledge base.
- Get Call
Returns one tracked call, with its caller, campaign, routing and disposition details.
- Get group
Returns the details of a single group (organizational unit), including its name, parent group, address and industry.
- Get Group Tree
Returns the organization's group hierarchy.
- Get SMS broadcast
Returns the details of one SMS broadcast, including its message, tracking number, recipients and next scheduled run.
- Get User
Returns one user by ID.
- List Ad Sources
Returns the advertising sources campaigns can be attributed to.
- List AI voice agents
Returns the AI voice agents configured in the account, optionally filtered by status, group or search text.
- List Calls
Returns tracked calls matching a date range and optional campaign, group, disposition and caller filters.
- List groups
Returns the sub-groups under your organization's group (or a chosen parent group), optionally filtered by name or status.
- List media prompts
Returns the call flow audio recordings (prompts, whispers and voicemails) available to a group and its parent groups.
- List phone numbers
Returns the tracking phone numbers provisioned in your Convirza account, optionally filtered by area code, exchange or number pattern.
- List SMS broadcasts
Returns SMS broadcasts with their status and delivery counts, optionally filtered by name, sender, status or date range (last 7 days by default).
- List SMS Conversations
Returns SMS conversation threads, filterable by date range and search text.
- List Users
Returns users in a group and its sub-groups, filterable by name, email and role.
- Update group
Updates only the supplied details of an existing group (organizational unit), such as its name, address or industry.
- Update user
Updates an existing Convirza user, changing only the details you fill in (name, email, role, status, group, ring-to number and permissions).
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Convirza
Convirza to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Convirza to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Convirza to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Convirza to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Convirza to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Convirza to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Groove
Google Drive to GrooveGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to GrooveActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to GrooveOrganize anything with Airtable, a modern database created for everyone.
Questions
Convirza and Groove, answered
What can start an automation from Convirza?
Any of Convirza's 1 trigger in the catalog, including New Call. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Groove when something happens in Convirza?
Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Groove to Convirza?
Yes. When something happens in Groove, your agent can act in Convirza too. This page covers both directions: Groove's triggers and Convirza's actions are listed here as well.
Do I have to build a connector for Convirza or Groove?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Convirza and Groove without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.