Connect ContentStudio and Halo Service Solutions

Both apps 30ContentStudio 14Halo Service Solutions 16

• Trigger
  List Campaigns

  Lists campaigns (folders) in a workspace. Useful for getting campaign IDs to assign to posts.

• Trigger
  List Labels

  Lists labels in a workspace. Useful for getting label IDs to assign to posts.

• Trigger
  List Media

  Lists media assets in a workspace media library with filtering, search, and sort options.

• Trigger
  List Team Members

  Lists team members in a workspace. Useful for getting user IDs for approval workflows.

• Trigger
  List Workspaces

  Returns all workspaces you have access to so you can choose where to post.

• Action
  Add Campaign

  Create a new campaign in a workspace to group posts.

• Action
  Add Label

  Create a new label for organizing posts.

• Action
  Delete Campaign

  Delete a campaign.

• Action
  Delete Label

  Delete a label.

• Action
  Delete Workspace

  Delete a workspace.

• Action
  Update Campaign

  Update an existing campaign's details.

• Action
  Update Label

  Update an existing label's name or color.

• Action
  Update Workspace

  Update an existing workspace's settings.

• Action
  Upload Media

  Uploads a media file from URL into the workspace media library.

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.