Integration
Connect Confluence Cloud and HelpCrunch
When New Blog Post fires in Confluence Cloud, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Create Blog Post in Confluence Cloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Confluence Cloud and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Confluence Cloud and HelpCrunch can do together
From Confluence Cloud to HelpCrunch
When New Blog Post in Confluence Cloud
then Add Customer Event in HelpCrunch
From HelpCrunch to Confluence Cloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Confluence Cloud and HelpCrunch
Triggers and actions 16 triggers · 56 actions
- New Blog Post
Triggers when a new blog post is published in your Confluence site, optionally limited to specific spaces.
- New Footer Comment
Triggers when a new footer comment is added to any page, blog post or attachment on the Confluence site.
- New or Updated Page
Triggers when a page is created or edited in your Confluence site.
- New Page
Triggers when a new page is created in Confluence.
- New Page or Blog Post
Triggers when a new page or blog post is created in your Confluence site.
- New Space
Triggers when a new space is created on the selected Confluence site.
- New Task
Triggers when a new task is added to a Confluence page or blog post.
- Updated Page
Triggers when an existing Confluence page is edited (a new version is saved).
- Add Label to Content
Adds a label to a Confluence page, blog post or attachment and returns the content's labels.
- Create Blog Post
Creates a new blog post in a Confluence space, published or as a draft.
- Create Folder
Creates a folder in a Confluence space, optionally under a parent page or folder.
- Create Footer Comment
Adds a footer comment to a Confluence page, blog post, attachment or custom content, or posts a reply to an existing footer comment.
- Create Page
Creates a page in a Confluence space, published or as a draft, optionally under a parent page.
- Create Page or Blog Post
Creates a new page or blog post in a Confluence space.
- Create Space
Creates a new Confluence space with a name and key or alias, optionally private or from a template.
- Delete Attachment
Deletes an attachment, moving it to the trash, or permanently purges an attachment already in the trash.
- Delete Blog Post
Deletes a Confluence blog post, moving it to the trash, or permanently purges a trashed blog post or discards a draft.
- Delete Folder
Deletes a folder in Confluence, moving it to the space's trash.
- Delete Footer Comment
Permanently deletes a footer comment from a Confluence page or blog post.
- Delete Inline Comment
Permanently deletes an inline comment from a Confluence page or blog post.
- Delete Page
Deletes a Confluence page, moving it to the trash, or permanently purges a page that is already in the trash.
- Get Attachment
Returns a Confluence attachment's details, including its file name, media type, size, container and download link.
- Get Blog Post
Returns a Confluence blog post by its ID, optionally with its body content, labels, properties, likes and versions.
- Get Folder
Returns a Confluence folder by its ID, including its title, space, parent and version details.
- Get Footer Comment
Returns a footer comment on a Confluence page, blog post or attachment by its ID, including its body, status and version.
- Get Inline Comment
Returns an inline comment on a Confluence page or blog post, including its body, resolution status, highlighted text and version.
- Get Page
Returns a Confluence page by its ID, optionally with its body, labels, properties, versions and other details.
- Get Space
Returns a Confluence space by its ID, including its key, name, type, status, homepage and any requested extras such as labels, properties or permissions.
- Get Task
Returns a Confluence task by its ID, including its status, assignee, due date and the page or blog post it belongs to.
- List Blog Posts
Returns blog posts across the Confluence site, optionally filtered by space, ID, title or status.
- List Child Pages
Returns the child pages directly under a Confluence page, with each child's title, status, space and position.
- List Page Attachments
Returns the attachments on a Confluence page, optionally filtered by status, media type or file name.
- List Page Footer Comments
Returns the top-level footer comments on a Confluence page.
- List Page Labels
Returns the labels on a Confluence page, with each label's ID, name and prefix.
- List Pages
Returns pages from a Confluence site, optionally filtered by page IDs, spaces, title, status or subtype.
- List Spaces
Returns the Confluence spaces you can view, optionally filtered by ID, key, type, status or label.
- List Tasks
Returns the tasks in a Confluence site, optionally filtered by status, space, page, blog post, people and dates.
- Remove Label from Content
Removes a label from a Confluence page, blog post or attachment.
- Search Content
Searches Confluence content (pages, blog posts, attachments, comments and more) using a Confluence Query Language (CQL) query and returns the matching results.
- Search for Page or Blog Post
Searches a Confluence site for pages and blog posts whose title matches the words you give, optionally within one space.
- Update Blog Post
Updates an existing Confluence blog post's title, content or status, creating a new version.
- Update Footer Comment
Updates the text of an existing footer comment on a Confluence page, blog post or attachment.
- Update Inline Comment
Updates the text of an inline comment on a Confluence page or blog post, and can resolve or reopen it.
- Update Page
Updates an existing Confluence page's title, content, status, parent or owner, saving it as a new version.
- Upload Attachment
Uploads a file as a new attachment on a Confluence page or blog post.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Confluence Cloud and HelpCrunch, answered
What can start an automation from Confluence Cloud?
Any of Confluence Cloud's 8 triggers in the catalog, including New Blog Post, New Footer Comment, New or Updated Page and New Page. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Confluence Cloud?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Confluence Cloud?
Yes. When something happens in HelpCrunch, your agent can act in Confluence Cloud too. This page covers both directions: HelpCrunch's triggers and Confluence Cloud's actions are listed here as well.
Do I have to build a connector for Confluence Cloud or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Confluence Cloud and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.