Connect Confluence Cloud and FreeScout

Both apps 73Confluence Cloud 45FreeScout 28

• Trigger
  New Blog Post

  Triggers when a new blog post is published in your Confluence site, optionally limited to specific spaces.

• Trigger
  New Footer Comment

  Triggers when a new footer comment is added to any page, blog post or attachment on the Confluence site.

• Trigger
  New or Updated Page

  Triggers when a page is created or edited in your Confluence site.

• Trigger
  New Page

  Triggers when a new page is created in Confluence.

• Trigger
  New Page or Blog Post

  Triggers when a new page or blog post is created in your Confluence site.

• Trigger
  New Space

  Triggers when a new space is created on the selected Confluence site.

• Trigger
  New Task

  Triggers when a new task is added to a Confluence page or blog post.

• Trigger
  Updated Page

  Triggers when an existing Confluence page is edited (a new version is saved).

• Action
  Add Label to Content

  Adds a label to a Confluence page, blog post or attachment and returns the content's labels.

• Action
  Create Blog Post

  Creates a new blog post in a Confluence space, published or as a draft.

• Action
  Create Folder

  Creates a folder in a Confluence space, optionally under a parent page or folder.

• Action
  Create Footer Comment

  Adds a footer comment to a Confluence page, blog post, attachment or custom content, or posts a reply to an existing footer comment.

• Action
  Create Page

  Creates a page in a Confluence space, published or as a draft, optionally under a parent page.

• Action
  Create Page or Blog Post

  Creates a new page or blog post in a Confluence space.

• Action
  Create Space

  Creates a new Confluence space with a name and key or alias, optionally private or from a template.

• Action
  Delete Attachment

  Deletes an attachment, moving it to the trash, or permanently purges an attachment already in the trash.

• Action
  Delete Blog Post

  Deletes a Confluence blog post, moving it to the trash, or permanently purges a trashed blog post or discards a draft.

• Action
  Delete Folder

  Deletes a folder in Confluence, moving it to the space's trash.

• Action
  Delete Footer Comment

  Permanently deletes a footer comment from a Confluence page or blog post.

• Action
  Delete Inline Comment

  Permanently deletes an inline comment from a Confluence page or blog post.

• Action
  Delete Page

  Deletes a Confluence page, moving it to the trash, or permanently purges a page that is already in the trash.

• Action
  Get Attachment

  Returns a Confluence attachment's details, including its file name, media type, size, container and download link.

• Action
  Get Blog Post

  Returns a Confluence blog post by its ID, optionally with its body content, labels, properties, likes and versions.

• Action
  Get Folder

  Returns a Confluence folder by its ID, including its title, space, parent and version details.

• Action
  Get Footer Comment

  Returns a footer comment on a Confluence page, blog post or attachment by its ID, including its body, status and version.

• Action
  Get Inline Comment

  Returns an inline comment on a Confluence page or blog post, including its body, resolution status, highlighted text and version.

• Action
  Get Page

  Returns a Confluence page by its ID, optionally with its body, labels, properties, versions and other details.

• Action
  Get Space

  Returns a Confluence space by its ID, including its key, name, type, status, homepage and any requested extras such as labels, properties or permissions.

• Action
  Get Task

  Returns a Confluence task by its ID, including its status, assignee, due date and the page or blog post it belongs to.

• Action
  List Blog Posts

  Returns blog posts across the Confluence site, optionally filtered by space, ID, title or status.

• Action
  List Child Pages

  Returns the child pages directly under a Confluence page, with each child's title, status, space and position.

• Action
  List Page Attachments

  Returns the attachments on a Confluence page, optionally filtered by status, media type or file name.

• Action
  List Page Footer Comments

  Returns the top-level footer comments on a Confluence page.

• Action
  List Page Labels

  Returns the labels on a Confluence page, with each label's ID, name and prefix.

• Action
  List Pages

  Returns pages from a Confluence site, optionally filtered by page IDs, spaces, title, status or subtype.

• Action
  List Spaces

  Returns the Confluence spaces you can view, optionally filtered by ID, key, type, status or label.

• Action
  List Tasks

  Returns the tasks in a Confluence site, optionally filtered by status, space, page, blog post, people and dates.

• Action
  Remove Label from Content

  Removes a label from a Confluence page, blog post or attachment.

• Action
  Search Content

  Searches Confluence content (pages, blog posts, attachments, comments and more) using a Confluence Query Language (CQL) query and returns the matching results.

• Action
  Search for Page or Blog Post

  Searches a Confluence site for pages and blog posts whose title matches the words you give, optionally within one space.

• Action
  Update Blog Post

  Updates an existing Confluence blog post's title, content or status, creating a new version.

• Action
  Update Footer Comment

  Updates the text of an existing footer comment on a Confluence page, blog post or attachment.

• Action
  Update Inline Comment

  Updates the text of an inline comment on a Confluence page or blog post, and can resolve or reopen it.

• Action
  Update Page

  Updates an existing Confluence page's title, content, status, parent or owner, saving it as a new version.

• Action
  Upload Attachment

  Uploads a file as a new attachment on a Confluence page or blog post.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in FreeScout.

• Trigger
  New Customer

  Triggers when a new customer is created in FreeScout.

• Trigger
  New or Updated Conversation

  Triggers when a FreeScout conversation is created or updated.

• Action
  Create Customer

  Creates a FreeScout customer. If a customer with the email already exists, none is created.

• Action
  Create Thread

  Adds a customer reply, agent reply or internal note to a FreeScout conversation.

• Action
  Create Timelog

  Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).

• Action
  Create User

  Creates a regular FreeScout user (no invitation email; no mailbox access by default).

• Action
  Delete Conversation

  Deletes a FreeScout conversation permanently.

• Action
  Delete User

  Deletes a FreeScout user.

• Action
  Get Conversation

  Returns one FreeScout conversation by ID, with its threads and tags.

• Action
  Get Current User

  Returns the FreeScout user who owns the API key (works only with a per-user API key).

• Action
  Get Customer

  Returns one FreeScout customer by ID, with their name, company, emails and phones.

• Action
  Get Report

  Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.

• Action
  Get User

  Returns one FreeScout user by ID.

• Action
  List Conversations

  Returns FreeScout conversations matching the filters you give, newest first.

• Action
  List Conversation Timelogs

  Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).

• Action
  List Customers

  Returns FreeScout customers matching the filters you give, such as email or name.

• Action
  List Mailbox Custom Fields

  Returns the custom fields defined for a FreeScout mailbox.

• Action
  List Mailboxes

  Returns the FreeScout mailboxes, optionally only those a given user can access.

• Action
  List Mailbox Folders

  Returns the folders of a FreeScout mailbox with their conversation counts.

• Action
  List Tags

  Returns FreeScout tags, optionally only the tags on one conversation.

• Action
  List Timelogs

  Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.

• Action
  List Users

  Returns FreeScout users, optionally looked up by email.

• Action
  Update Conversation

  Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.

• Action
  Update Conversation Custom Fields

  Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.

• Action
  Update Conversation Tags

  Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.

• Action
  Update Customer

  Updates a FreeScout customer's name, contact details, company or notes.

• Action
  Update Customer Fields

  Sets one customer field value on a FreeScout customer (Customer Fields module).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.