Integration
Connect Communi App and HelpCrunch
When New Announcement fires in Communi App, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add message in Communi App. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Communi App and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Communi App and HelpCrunch can do together
From Communi App to HelpCrunch
When New Announcement in Communi App
then Add Customer Event in HelpCrunch
From HelpCrunch to Communi App
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Communi App and HelpCrunch
Triggers and actions 18 triggers · 46 actions
- New Announcement
Triggered when a new announcement is created in a group.
- New Event
Triggered when a new event is created in the selected group.
- New Job Ad
Triggered when a new job ad is created in a group.
- New message
Triggers when a new message is posted in a Communi App conversation, such as a group chat, event chat or direct message.
- New Offer
Triggered when a new offer is created.
- New poll
Triggers when a new poll is created in Communi App.
- New Quest
Triggered when a new quest is created.
- New Recommendation
Triggers when a new recommendation is created in a group, including derived kinds such as videos, prayers and parishes unless narrowed by type.
- New user
Triggers when a new user appears in your CommuniApp.
- New Video
Triggers when a new video is posted in a Communi App group.
- Add article
Creates a new article (such as a book or product recommendation) in your Communi App. Returns the created article.
- Add group
Creates a new group in your CommuniApp, such as a subgroup or badge group, and returns the created group.
- Add message
Sends a new message to a CommuniApp conversation, such as a group, event or direct user chat, and returns the created message.
- Add poll
Creates a poll with 2 to 12 answer options. To show it to members, embed the new poll in a chat message afterwards.
- Add tag
Creates a new tag in your CommuniApp and returns the created tag.
- Add user
Creates a new user in the CommuniApp community and returns the created user record.
- Create Announcement
Creates a new announcement in your Communi app and returns the created announcement.
- Create Event
Creates a new event in your CommuniApp community and returns the created event.
- Create Offer
Creates a new offer in your Communi app, such as an item or service offered to the community, and returns the created offer.
- Create Quest
Creates a new quest, a post where a community member asks for something, and returns the created quest.
- Create Recommendation
Creates a recommendation in the community app, such as a link or resource shared with members, and returns the new record.
- Delete event
Deletes an event by its ID.
- Delete offer
Deletes an offer by its ID.
- Delete user
Permanently deletes a user from the Communi App. This cannot be undone.
- Get event
Returns a single event by its ID, including its title, description, location, dates and publishing status. An error occurs if the event is not found.
- Get offer
Returns a single offer from your community by its ID, including its text, picture, status and publishing dates.
- Get poll
Returns a single poll by its ID, including its title, description, answer options and publishing status. An error occurs if the poll is not found.
- Get user
Returns a single user's profile by ID. The fields included depend on the chosen detail level and your role.
- List articles
Returns the articles on your CommuniApp book table, optionally narrowed to recommended or official articles, a group, a status or a search term.
- List events
Returns the events of a group, including announcements, job ads, workshops and info posts, with optional filters for status, type, text search, date and location.
- List groups
Returns the groups you can access in Communi App, including communities, subgroups, admin groups and badge groups.
- List messages
Returns the chat messages you have access to, optionally limited to one conversation such as a direct message, group chat or event chat.
- List offers
Returns the offers in your Communi App, optionally narrowed to one group, a status or a search text.
- List polls
Returns the polls you can access, optionally narrowed by group, status or search text.
- List users
Returns the users visible to the connected account, optionally narrowed by a text search and group.
- Update event
Updates an existing event's details, such as its title, description, time, location and publication status, and returns the updated event.
- Update offer
Updates an existing offer in your Communi App community and returns the updated offer.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Communi App and HelpCrunch, answered
What can start an automation from Communi App?
Any of Communi App's 10 triggers in the catalog, including New Announcement, New Event, New Job Ad and New message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Communi App?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Communi App?
Yes. When something happens in HelpCrunch, your agent can act in Communi App too. This page covers both directions: HelpCrunch's triggers and Communi App's actions are listed here as well.
Do I have to build a connector for Communi App or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Communi App and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.