Integration
Connect Commune and FreeScout
When Challenge Completed fires in Commune, your agent runs Create Customer in FreeScout, or Conversation Created in FreeScout to Send Direct Message in Commune. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commune and FreeScout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commune and FreeScout can do together
From Commune to FreeScout
When Challenge Completed in Commune
then Create Customer in FreeScout
From FreeScout to Commune
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commune and FreeScout
Triggers and actions 13 triggers · 49 actions
- Challenge Completed
Triggers when a user completes the selected challenge in your Commune community.
- Comment Edited
Triggers when a comment is edited after it was posted.
- Comment Moderated
Triggers when a comment is moderated to "Show to Poster/Admin only" visibility in your Commune community.
- New Attendee
Triggers when a new attendee registers for the selected Commune event.
- New Comment
Triggers when a new comment is posted in your Commune community, optionally limited to one post, commenter, box or category.
- New Event Created
Triggers when a new event is created in your Commune community.
- New Post
Triggers when a new post is created in your Commune community.
- New User
Triggers when a new user joins your Commune community.
- User Account Deactivation
Triggers when a community member's account is deactivated (the user resigns or is removed).
- User Added to Group
Triggers when a user is added to the selected Commune group.
- Add comment
Adds a comment to a community post, optionally as a reply to another comment.
- Add User to Group
Adds one or more users to a group in your Commune community. Users already in the group are left unchanged.
- Create Group
Creates a new group in your Commmune community.
- Create Post
Creates a new post in a Commune box and category, authored as the chosen user.
- Deactivate User’s Account
Deactivates (removes) one or more user accounts from your Commune community.
- Delete comment
Deletes a comment from a post in your Commune community.
- Delete post
Deletes a post from your Commune community.
- Find User
Finds community users by email address, optionally narrowed by creation date, resigned status or admin role. Returns the matching users and the first match.
- Generate Invitation Link
Creates member invitation links for one or more email addresses in your Commune community.
- Get event
Returns a single community event by its ID, including title, description, schedule and application dates.
- Get post
Returns a single post from your Commune community by its ID, including title, body, author, category and engagement counts.
- Get user
Returns a single community member's record, including email, name, status, points, badges and groups.
- Give Badge
Gives a badge to a community member. Only badges in the "Specific users" category can be given.
- Give Points
Adds points to one or more community members. By default the points count toward both their total earned and available points.
- List badges
Returns all badges defined in your Commune community, with their name, image, description, category and visibility.
- List events
Returns the list of events in your Commune community, optionally filtered by period, whether they are being held, and who created them.
- List groups
Returns the groups in your Commune community, optionally filtered by label.
- List posts
Returns posts in your Commune community, optionally filtered by author, box, category, creation date range or release status.
- List users
Returns the users in your Commune community, optionally filtered by email, creation date, role or resigned status.
- Remove User From Group
Removes one or more users from a group. Any badge tied to that group is removed from those users too.
- Send Direct Message
Sends a direct message from the community admin to a user.
- Update comment
Updates the text and visibility of an existing comment on a post.
- Update post
Updates an existing post's text, author, box, category or images in Commune.
- Update user
Updates a community member's email, display name, username or profile icon. Returns the updated user.
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Commune and FreeScout, answered
What can start an automation from Commune?
Any of Commune's 10 triggers in the catalog, including Challenge Completed, New Attendee, New Comment and New Event Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in FreeScout when something happens in Commune?
Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from FreeScout to Commune?
Yes. When something happens in FreeScout, your agent can act in Commune too. This page covers both directions: FreeScout's triggers and Commune's actions are listed here as well.
Do I have to build a connector for Commune or FreeScout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commune and FreeScout without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.