Integration
Connect Commonsku and TOPdesk
When New client fires in Commonsku, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Add client contact in Commonsku. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commonsku and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commonsku and TOPdesk can do together
From Commonsku to TOPdesk
When New client in Commonsku
then Create an Incident in TOPdesk
From TOPdesk to Commonsku
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commonsku and TOPdesk
Triggers and actions 8 triggers · 28 actions
- New client
Triggers when a new client is added in commonsku.
- New invoice
Triggers when a new invoice is created in commonsku.
- Sales Order Status Change
Triggers when a sales order reaches a new status, such as Client Approved, In Production or Shipped. Each newly created sales order also fires once with its first status.
- Add client
Creates a new client in commonsku.
- Add client address
Creates a new address in a client's address book and returns the created address.
- Add client contact
Creates a contact for a commonsku client and returns the new contact.
- Add project
Creates a new project for an existing client in commonsku.
- Add tag
Creates a tag in your commonsku company, or returns the existing tag if one with the same label already exists.
- Delete client
Deletes a client from commonsku by ID, along with all of its contacts and addresses, and returns the deleted client.
- Find products by keyword
Returns the products whose name, supplier code or tag match a keyword, optionally narrowed by supplier, division, tag, owner or net price.
- Get client
Returns the details of a single Commonsku client, including its terms, industry, status and tags. An error occurs if the client is not found.
- Get invoice
Returns a single invoice, including its customer, billing and shipping details, line items and totals. An error occurs if the invoice is not found.
- Get product
Returns the full details of a single product by its ID, including its colors, sizes, imprints, images, SKUs, costs and prices. An error occurs if the product is not found.
- Get project
Returns the details of a single commonsku project by its ID.
- List client contacts
Returns the contacts associated with a commonsku client, including names, email, department and phone numbers.
- List clients
Returns the clients in your commonsku account, optionally filtered by customer number, client name, credit hold status or last-updated date.
- List invoices
Returns invoices in your commonsku account, optionally filtered by status, customer, numbers or dates.
- List products
Returns products in your commonsku account, optionally filtered by keyword, supplier, division, tag or price, or by a special mode such as popular or recently used products.
- List projects
Returns the projects in your commonsku account, optionally filtered by client, dates or project number.
- List purchase orders
Returns the purchase orders in your commonsku account, optionally filtered by status, client, order numbers, dates or tracking number.
- List sales orders
Returns the sales orders in your commonsku account, optionally filtered by status, client, numbers and date ranges.
- List tags
Returns the tags defined in your commonsku company, optionally limited to one record, one record type, or a label search.
- Update client
Updates an existing commonsku client's name, payment terms, industry, rep, website, status, credit hold and tags.
- Update contact
Updates an existing client contact's name, email or department in commonsku.
- Update product
Updates an existing product in commonsku. Only the fields you fill in are changed.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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More into TOPdesk
Questions
Commonsku and TOPdesk, answered
What can start an automation from Commonsku?
Any of Commonsku's 3 triggers in the catalog, including New client, New invoice and Sales Order Status Change. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Commonsku?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Commonsku?
Yes. When something happens in TOPdesk, your agent can act in Commonsku too. This page covers both directions: TOPdesk's triggers and Commonsku's actions are listed here as well.
Do I have to build a connector for Commonsku or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commonsku and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.