Integration
Connect Commerce Layer and HelpCrunch
When New Attachment fires in Commerce Layer, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add Customer Address in Commerce Layer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Layer and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Layer and HelpCrunch can do together
From Commerce Layer to HelpCrunch
When New Attachment in Commerce Layer
then Add Customer Event in HelpCrunch
From HelpCrunch to Commerce Layer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Layer and HelpCrunch
Triggers and actions 21 triggers · 47 actions
- New Attachment
Triggers when a new Attachment is created.
- New Customer
Triggers when a new Customer is created.
- New Customer Address Event
Triggers when a customer address is created.
- New Customer Password Reset Event
Triggers when a customer password reset is requested.
- New Customer Subscription Event
Triggers when a given customer_subscription event (one of create or destroy) is fired.
- New Price
Triggers when a new Price is created.
- New Price Import
Fires when a new price import is created in Commerce Layer.
- New Price List
Triggers when a new Price List is created.
- New Shipping Category
Triggers when a Shipping Category is created.
- New SKU
Triggers when a new SKU is created.
- New SKU Import
Triggers when a new SKU import is created.
- New Stock Item Import
Triggers when a new Stock Item import is created.
- New Stock Transfer Event
Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
- Add Customer Address
Adds an existing address to a customer's address book.
- Add Customer Password Reset
Requests a password reset for a customer, returning the reset token to send them.
- Add Customer Subscription
Subscribes a customer email to a list, identified by a reference such as a newsletter id.
- Add Stock Transfer
Moves a quantity of a SKU from one stock location to another.
- Balance Change Gift Card
Change balance of a gift card.
- Create Address
Creates a postal address that can be attached to customers, orders and stock locations.
- Create Attachment
Creates a new Attachment.
- Create Customer
Creates a new Customer.
- Create Gift Card
Creates a new Gift Card.
- Create Price Import
Creates a new Price Import.
- Create Price List
Creates a new Price List.
- Create SKU
Creates a new SKU.
- Find Attachment
Finds a Attachment by name.
- Find Customer
Finds a customer by id or reference.
- Find Gift Card
Finds a gift card by id or reference.
- Find Price
Finds a price by price list.
- Find Price Import
Finds a Price Import by status.
- Find Price List
Finds a Price List by name.
- Find Shipping Category
Finds an Shipping Category by name.
- Find SKU
Finds an SKU by code.
- Find SKU Import
Finds an SKU Import by status.
- Find Stock Item Import
Finds a Stock Item Import by status.
- Get Address
Retrieves one address by id.
- Get Customer Address
Retrieves one customer address link by id.
- Get Customer Password Reset
Retrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
- Get Customer Subscription
Retrieves one customer subscription by id.
- Get Stock Transfer
Retrieves one stock transfer by id.
- Update Customer Reference
Update customer data setting external identifier.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Commerce Layer
Commerce Layer to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Commerce Layer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Commerce Layer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Commerce Layer to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Commerce Layer to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Commerce Layer to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into HelpCrunch
Google Drive to HelpCrunchGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to HelpCrunchActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to HelpCrunchOrganize anything with Airtable, a modern database created for everyone.
Questions
Commerce Layer and HelpCrunch, answered
What can start an automation from Commerce Layer?
Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Commerce Layer?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Commerce Layer?
Yes. When something happens in HelpCrunch, your agent can act in Commerce Layer too. This page covers both directions: HelpCrunch's triggers and Commerce Layer's actions are listed here as well.
Do I have to build a connector for Commerce Layer or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Layer and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.