Integration
Connect Commerce Layer and Groove
When New Attachment fires in Commerce Layer, your agent runs Add label to ticket in Groove, or Customer Added in Groove to Create Customer in Commerce Layer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Layer and Groove to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Layer and Groove can do together
From Commerce Layer to Groove
When New Attachment in Commerce Layer
then Add label to ticket in Groove
When New Customer in Commerce Layer
then Update customer in Groove
From Groove to Commerce Layer
When Customer Added in Groove
then Create Customer in Commerce Layer
When Note Added in Groove
then Add Customer Address in Commerce Layer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Layer and Groove
Triggers and actions 22 triggers · 43 actions
Trigger
New AttachmentTriggers when a new Attachment is created.
Trigger
New CustomerTriggers when a new Customer is created.
Trigger
New Customer Address EventTriggers when a customer address is created.
Trigger
New Customer Password Reset EventTriggers when a customer password reset is requested.
Trigger
New Customer Subscription EventTriggers when a given customer_subscription event (one of create or destroy) is fired.
Trigger
New PriceTriggers when a new Price is created.
Trigger
New Price ImportFires when a new price import is created in Commerce Layer.
Trigger
New Price ListTriggers when a new Price List is created.
Trigger
New Shipping CategoryTriggers when a Shipping Category is created.
Trigger
New SKUTriggers when a new SKU is created.
Trigger
New SKU ImportTriggers when a new SKU import is created.
Trigger
New Stock Item ImportTriggers when a new Stock Item import is created.
Trigger
New Stock Transfer EventTriggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
Action
Add Customer AddressAdds an existing address to a customer's address book.
Action
Add Customer Password ResetRequests a password reset for a customer, returning the reset token to send them.
Action
Add Customer SubscriptionSubscribes a customer email to a list, identified by a reference such as a newsletter id.
Action
Add Stock TransferMoves a quantity of a SKU from one stock location to another.
Action
Balance Change Gift CardChange balance of a gift card.
Action
Create AddressCreates a postal address that can be attached to customers, orders and stock locations.
Action
Create AttachmentCreates a new Attachment.
Action
Create CustomerCreates a new Customer.
Action
Create Gift CardCreates a new Gift Card.
Action
Create Price ImportCreates a new Price Import.
Action
Create Price ListCreates a new Price List.
Action
Create SKUCreates a new SKU.
Action
Find AttachmentFinds a Attachment by name.
Action
Find CustomerFinds a customer by id or reference.
Action
Find Gift CardFinds a gift card by id or reference.
Action
Find PriceFinds a price by price list.
Action
Find Price ImportFinds a Price Import by status.
Action
Find Price ListFinds a Price List by name.
Action
Find Shipping CategoryFinds an Shipping Category by name.
Action
Find SKUFinds an SKU by code.
Action
Find SKU ImportFinds an SKU Import by status.
Action
Find Stock Item ImportFinds a Stock Item Import by status.
Action
Get AddressRetrieves one address by id.
Action
Get Customer AddressRetrieves one customer address link by id.
Action
Get Customer Password ResetRetrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
Action
Get Customer SubscriptionRetrieves one customer subscription by id.
Action
Get Stock TransferRetrieves one stock transfer by id.
Action
Update Customer ReferenceUpdate customer data setting external identifier.
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Commerce Layer
Commerce Layer to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Commerce Layer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Commerce Layer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Commerce Layer to Google SheetsGoogle Sheets
Commerce Layer to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Commerce Layer to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Groove
Google Sheets to GrooveGoogle Sheets
Gmail to GrooveGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to GrooveGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to GrooveGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to GrooveActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to GrooveOrganize anything with Airtable, a modern database created for everyone.
Questions
Commerce Layer and Groove, answered
What can start an automation from Commerce Layer?
Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Groove when something happens in Commerce Layer?
Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Groove to Commerce Layer?
Yes. When something happens in Groove, your agent can act in Commerce Layer too. This page covers both directions: Groove's triggers and Commerce Layer's actions are listed here as well.
Do I have to build a connector for Commerce Layer or Groove?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Layer and Groove without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.