Integration
Connect Commerce Layer and FreeScout
When New Attachment fires in Commerce Layer, your agent runs Create Customer in FreeScout, or Conversation Created in FreeScout to Add Customer Address in Commerce Layer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Layer and FreeScout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Layer and FreeScout can do together
From Commerce Layer to FreeScout
When New Attachment in Commerce Layer
then Create Customer in FreeScout
From FreeScout to Commerce Layer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Layer and FreeScout
Triggers and actions 16 triggers · 53 actions
- New Attachment
Triggers when a new Attachment is created.
- New Customer
Triggers when a new Customer is created.
- New Customer Address Event
Triggers when a customer address is created.
- New Customer Password Reset Event
Triggers when a customer password reset is requested.
- New Customer Subscription Event
Triggers when a given customer_subscription event (one of create or destroy) is fired.
- New Price
Triggers when a new Price is created.
- New Price Import
Fires when a new price import is created in Commerce Layer.
- New Price List
Triggers when a new Price List is created.
- New Shipping Category
Triggers when a Shipping Category is created.
- New SKU
Triggers when a new SKU is created.
- New SKU Import
Triggers when a new SKU import is created.
- New Stock Item Import
Triggers when a new Stock Item import is created.
- New Stock Transfer Event
Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
- Add Customer Address
Adds an existing address to a customer's address book.
- Add Customer Password Reset
Requests a password reset for a customer, returning the reset token to send them.
- Add Customer Subscription
Subscribes a customer email to a list, identified by a reference such as a newsletter id.
- Add Stock Transfer
Moves a quantity of a SKU from one stock location to another.
- Balance Change Gift Card
Change balance of a gift card.
- Create Address
Creates a postal address that can be attached to customers, orders and stock locations.
- Create Attachment
Creates a new Attachment.
- Create Customer
Creates a new Customer.
- Create Gift Card
Creates a new Gift Card.
- Create Price Import
Creates a new Price Import.
- Create Price List
Creates a new Price List.
- Create SKU
Creates a new SKU.
- Find Attachment
Finds a Attachment by name.
- Find Customer
Finds a customer by id or reference.
- Find Gift Card
Finds a gift card by id or reference.
- Find Price
Finds a price by price list.
- Find Price Import
Finds a Price Import by status.
- Find Price List
Finds a Price List by name.
- Find Shipping Category
Finds an Shipping Category by name.
- Find SKU
Finds an SKU by code.
- Find SKU Import
Finds an SKU Import by status.
- Find Stock Item Import
Finds a Stock Item Import by status.
- Get Address
Retrieves one address by id.
- Get Customer Address
Retrieves one customer address link by id.
- Get Customer Password Reset
Retrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
- Get Customer Subscription
Retrieves one customer subscription by id.
- Get Stock Transfer
Retrieves one stock transfer by id.
- Update Customer Reference
Update customer data setting external identifier.
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Commerce Layer
Commerce Layer to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Commerce Layer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Commerce Layer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Commerce Layer to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Commerce Layer to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Commerce Layer to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into FreeScout
ActiveCampaign to FreeScoutActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to FreeScoutOrganize anything with Airtable, a modern database created for everyone.
Asana to FreeScoutAsana is a collaborative information manager for workspace.
ClickUp to FreeScoutClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.
Discord to FreeScoutDiscord is an all-in-one voice and text chat for gamers.
Brevo to FreeScoutBrevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...
Questions
Commerce Layer and FreeScout, answered
What can start an automation from Commerce Layer?
Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in FreeScout when something happens in Commerce Layer?
Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from FreeScout to Commerce Layer?
Yes. When something happens in FreeScout, your agent can act in Commerce Layer too. This page covers both directions: FreeScout's triggers and Commerce Layer's actions are listed here as well.
Do I have to build a connector for Commerce Layer or FreeScout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Layer and FreeScout without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.