Connect Coderbyte and TOPdesk

Both apps 32Coderbyte 17TOPdesk 15

• Trigger
  Candidate Completed Assessment

  Triggers when a candidate finishes an assessment (checked by polling the assessment's candidates).

• Trigger
  Candidate Joined Assessment

  Triggers when a new candidate joins an assessment (checked by polling the assessment's candidates).

• Trigger
  Candidate Reviewed

  Triggers when an admin reviews a candidate on an assessment (checked by polling the assessment's candidates).

• Action
  Create Interview

  Creates a live coding interview session and returns its link.

• Action
  Get Assessment Details

  Returns the details of one assessment.

• Action
  Get Candidate Report

  Returns a candidate's full report for one assessment: scores, challenge details and cheating flags.

• Action
  Get Interview Report

  Returns the report of one interview session.

• Action
  Get Phone Screen

  Returns one phone screen.

• Action
  Get Phone Screen Template

  Returns one phone screen template.

• Action
  Invite Candidate

  Invites candidates to an assessment and returns each one's private invite link.

• Action
  List Assessment Candidates

  Returns the candidates who joined one assessment, with their scores and status.

• Action
  List Assessments

  Returns every assessment in your Coderbyte organization.

• Action
  List Interviews

  Returns the live coding interviews in your organization.

• Action
  List Interview Templates

  Returns the interview templates in your organization.

• Action
  List Phone Screens

  Returns the phone screens in your organization.

• Action
  List Phone Screen Templates

  Returns the phone screen templates in your organization.

• Action
  Update Candidate Scorecard

  Sets a candidate's recommendation and private notes on an assessment.

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Add change

  Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find changes

  Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Get change

  Returns the full details of a change, looked up by its id or its change number.

• Action
  Update change

  Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.