Integration
Connect Cliniko and JIRA
When Cancelled individual appointment fires in Cliniko, your agent runs Add Comment to Issue in JIRA, or New Issue in JIRA to Create contact in Cliniko. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cliniko and JIRA to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting JIRA and Cliniko lets clinic admin work live where your team already tracks it. A cancelled appointment or a new practitioner in Cliniko can raise or update work in JIRA, and issue changes in JIRA can write back to patient records, custom fields and contacts in Cliniko. The agent builds the flow, tests every scenario and keeps it running.
Example flows
What Cliniko and JIRA can do together
From Cliniko to JIRA
When Cancelled individual appointment in Cliniko
then Add Comment to Issue in JIRA
When New or updated invoice in Cliniko
then Add comment in JIRA
From JIRA to Cliniko
When New Issue in JIRA
then Create contact in Cliniko
When New or Updated Issue in JIRA
then Update contact in Cliniko
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cliniko and JIRA
Triggers and actions 19 triggers · 174 actions
Trigger
Cancelled individual appointmentTriggered when an individual appointment is cancelled.
Trigger
New cancelled attendeeTriggered when an attendee is cancelled.
Trigger
New or updated attendeeTriggered when an attendee is created or updated.
Trigger
New or updated businessTriggered when a business is created or updated.
Trigger
New or updated communicationTriggered when a communication is created or updated.
Trigger
New or updated contactTriggered when a contact is created or updated.
Trigger
New or updated daily availabilityTriggered when a daily availability is created or updated.
Trigger
New or updated group appointmentTriggered when a group appointment is created or updated.
Trigger
New or updated individual appointmentTriggered when an individual appointment is created or updated.
Trigger
New or updated invoiceTriggered when an invoice is created or updated.
Trigger
New or updated patientTriggered when a patient is created or updated.
Trigger
New or updated patient caseTriggered when a patient case is created or updated.
Trigger
New or updated practitionerTriggered when a practitioner is created or updated.
Trigger
New or updated treatment notesTriggered when treatment notes is created or updated.
Trigger
Patient added or removed for group appointment in date rangeTriggered when a patient is added or removed for a group appointment within the specified date range.
Trigger
Two-way sync new or updated contactsA trigger for two-way syncing new and updated contacts, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.
Trigger
Two-way sync new or updated patientsA trigger for two-way syncing new and updated patients, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.
Action
Archive patientArchives a patient. An error will occur if the patient is not found.
Action
Create contactCreates a new contact.
Action
Create patientCreates a new patient.
Action
Find Appointment by Patient IdReturns appointment details for the specified patient if the Patient ID exists.
Action
Find cancelled appointmentSearches for a cancelled appointment. If no matching appointment is found, an error occurs.
Action
Find contact by emailReturns details of the contact having the specified email address. An error occurs if zero or multiple are found.
Action
Find patient by emailReturns details of the patient having the specified email address. An error occurs if zero or multiple are found.
Action
Find Patient by Email and Date of BirthFinds the single active patient whose email and date of birth both match, returning the patient ID and the match count.
Action
Get appointmentReturns details of the specified appointment.
Action
Get appointments by practitioner IDReturns appointment details by practitioner ID.
Action
Get appointment typeReturns details of the specified appointment type.
Action
Get appointment type billable itemReturns details for a billable item.
Action
Get billable itemReturns details of the specified billable item.
Action
Get businessReturns details of the specified business.
Action
Get cancelled appointmentReturns details of the specified cancelled appointment.
Action
Get contactReturns details of the specified contact.
Action
Get group appointmentReturns details of the specified group appointment.
Action
Get group appointment attendeesReturns attendee information for the specified group appointment.
Action
Get individual appointment attendeesReturns attendee information for the specified individual appointment.
Action
Get invoiceReturns details of the specified invoice.
Action
Get patientReturns details of the specified patient.
Action
Get patient attachmentReturns a patient attachment from Cliniko, including its filename, file type and description.
Action
Get patient caseReturns details of the specified patient case.
Action
Get patient referral sourceReturns the referral source for the specified patient.
Action
Get practitionerReturns details of the specified practitioner. An error occurs if not found.
Action
Get practitioner availabilitiesReturns availability information for the specified practitioner.
Action
List Appointments in Date RangeReturns every individual appointment that starts within a given time window, with the total count.
Action
List invoices for patient caseEmits all invoice IDs for the specified patient case.
Action
List PatientsReturns Cliniko patients, optionally filtered (e.g. updated after a date) and sorted, with the total count.
Action
Two-way sync add or update a contactAn action for two-way syncing new and updated contacts, with enhanced on-the-fly mapping using contact email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.
Action
Two-way sync add or update a patientAn action for two-way syncing new and updated patients, with enhanced on-the-fly mapping using patient email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.
Action
Update contactUpdates a contact.
Action
Update patientUpdates a patient.
Action
Update patient custom fieldUpdates the value of the specified custom field for the specified patient.
Action
Update patient referralSets or changes a patient's referral source. Choose the referral source type; supply a Referrer ID only for types that take one (e.g. Patient or Contact).
Action
Upload patient attachmentUploads a file, such as a PDF, to a patient's record in Cliniko as an attachment.
Trigger
New IssuePolls for newly created issues in a project (ordered by creation date).
Trigger
New or Updated IssuePolls for issues created or updated recently (ordered by updated date).
Action
Add attachmentadd an attachment to an issue
Action
Add commentadd a comment to an issue
Action
Add Comment to IssueAdds a comment to the specified issue.
Action
Add filter as favoriteAdd filter as favorite
Action
Add gadget to dashboardAdd gadget to dashboard
Action
Add user to groupadd a user to a group
Action
Add voteadd the current user's vote to an issue
Action
Add worklogadd a worklog to an issue
Action
Archive issues by ID or keyarchive issues by ID/key
Action
Archive issue(s) by JQLArchive issue(s) by JQL
Action
Assign IssueAssigns an issue to a user by account ID.
Action
Bulk create issuebulk create issues
Action
Bulk create statusesBulk create statuses
Action
Bulk delete issuesbulk delete issues
Action
Bulk delete StatusesBulk delete Statuses
Action
Bulk delete worklogsbulk delete worklogs on an issue
Action
Bulk edit dashboardsBulk edit dashboards
Action
Bulk edit issuesbulk edit issue fields
Action
Bulk fetch issuesbulk fetch issues by ID/key
Action
Bulk move issuesbulk move issues
Action
Bulk move worklogsbulk move worklogs
Action
Bulk transition issue statusesbulk transition issue statuses
Action
Bulk unwatch issuesbulk unwatch issues
Action
Bulk watch issuesbulk watch issues
Action
Change filter ownerChange filter owner
Action
Copy dashboardCopy dashboard
Action
Create componentCreate component
Action
Create custom fieldCreate custom field
Action
Create dashboardCreate dashboard
Action
Create filterCreate filter
Action
Create groupCreate group
Action
Create IssueCreates a new issue in the specified project.
Action
Create issue linkcreate a link between two issues
Action
Create issue link typecreate an issue link type
Action
Create issue typecreate an issue type
Action
Create projectcreate a project
Action
Create project categorycreate a project category
Action
Create related workCreate related work
Action
Create usercreate a user
Action
Create versionCreate version
Action
Delete and replace versionDelete and replace version
Action
Delete attachmentdelete an attachment
Action
Delete commentdelete a comment
Action
Delete componentDelete component
Action
Delete custom fieldDelete custom field
Action
Delete dashboardDelete dashboard
Action
Delete filterDelete filter
Action
Delete IssueDeletes an issue by its key or ID.
Action
Delete issue linkdelete an issue link
Action
Delete issue link typedelete an issue link type
Action
Delete issue typedelete an issue type
Action
Delete projectdelete a project
Action
Delete project asynchronouslydelete a project asynchronously
Action
Delete project categorydelete a project category
Action
Delete related workDelete related work
Action
Delete userdelete a user
Action
Delete versionDelete version
Action
Delete voteremove the current user's vote from an issue
Action
Delete watcherremove a watcher from an issue
Action
Delete worklogdelete a worklog
Action
Export Archived IssuesExport archived issue(s)
Action
Get all dashboardsGet all dashboards
Action
Get all projectsGet all projects
Action
Get attachment contentget attachment content
Action
Get attachment metadataget attachment metadata
Action
Get available transitionsGet available transitions
Action
Get bulk available transitionsget transitions available for bulk transition
Action
Get commentget a single comment
Action
Get comments by IDsget comments by IDs
Action
Get componentGet component
Action
Get create issue metadataGet create issue metadata
Action
Get create metadata issue types for a projectget create-metadata issue types for a project
Action
Get custom fieldFetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID.
Action
Get dashboardGet dashboard
Action
Get edit issue metadataget edit metadata for an issue
Action
Get favorite filtersGet favorite filters
Action
Get filterGet filter
Action
Get groupGet group
Action
Get IssueReturns the details of a single issue by its key or ID.
Action
Get Issue CommentsReturns all comments for the specified issue.
Action
Get issue linkget an issue link
Action
Get issue link typeget an issue link type
Action
Get issue link typeslist issue link types
Action
Get Issue TransitionsReturns the workflow transitions available for the specified issue.
Action
Get issue typeget an issue type
Action
Get issue watchersget watchers of an issue
Action
Get issue worklogsget worklogs on an issue
Action
Get is watching issue bulkcheck watching status for multiple issues
Action
Get my filtersGet my filters
Action
Get ProjectReturns the details of a single project by its key or ID.
Action
Get project categoryFetches a project category by ID, with its name and description. An error occurs if the category is not found.
Action
Get project componentsget all components of a project
Action
Get project versionsget all versions of a project
Action
Get recent projectsget recently viewed projects
Action
Get related workGet related work
Action
Get statusGet status
Action
Get status categoryGet status category
Action
Get transitionsget available transitions for an issue
Action
Get userget a user
Action
Get user groupsget groups a user belongs to
Action
Get users from grouplist members of a group
Action
Get versionGet version
Action
Get votesget votes on an issue
Action
Get worklogget a worklog
Action
Get worklogs by IDsget worklogs by IDs
Action
Get worklogs by issue ID and worklog IDget worklogs by issue ID and worklog ID (internal)
Action
List Project Issue TypesReturns the issue types available, optionally for a given project.
Action
List ProjectsReturns a paginated list of projects visible to the user.
Action
List usersLists the users visible to the connected Jira account. Takes no search criterion.
Action
Merge versionsmerge one version into another
Action
Move versionMove version
Action
Remove filter as favoriteRemove filter as favorite
Action
Remove gadget from dashboardRemove gadget from dashboard
Action
Remove groupRemove group
Action
Remove user from groupremove a user from a group
Action
Restore custom field from trashRestore custom field from trash
Action
Restore deleted or archived projectrestore a deleted or archived project
Action
Search for dashboardsSearch for dashboards
Action
Search for filtersSearch for filters
Action
Search for issues using JQL enhanced search (GET)Search for issues using JQL enhanced search (GET)
Action
Search for issues using JQL enhanced search (POST)search for issues using enhanced JQL (POST)
Action
Search Issues (JQL)Searches for issues using a JQL query.
Action
Transition IssueMoves an issue to a new status by performing a workflow transition.
Action
Unarchive issues by keys or IDunarchive issues by key/ID
Action
Update commentupdate a comment
Action
Update componentUpdate component
Action
Update custom fieldUpdate custom field
Action
Update dashboardUpdate dashboard
Action
Update filterUpdate filter
Action
Update gadget on dashboardUpdate gadget on dashboard
Action
Update Issueedit an issue
Action
Update issue link typeupdate an issue link type
Action
Update issue typeupdate an issue type
Action
Update projectupdate a project
Action
Update project categoryupdate a project category
Action
Update related workUpdate one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value.
Action
Update versionUpdate version
Action
Update worklogupdate a worklog
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Cliniko and JIRA, answered
Can a JIRA issue create a patient record in Cliniko?
Yes. A new issue in JIRA can trigger the Create patient action in Cliniko, using fields from the issue for the patient details. You can also have an updated issue set a value with Update patient custom field.
What happens in JIRA when an appointment is cancelled in Cliniko?
The Cancelled individual appointment trigger can look up the patient in Cliniko and then create an issue in JIRA for the rebooking team. A further comment can be added to that issue with the practitioner and original appointment details.
What can start an automation from Cliniko?
Any of Cliniko's 17 triggers in the catalog, including Cancelled individual appointment, New or updated invoice, New or updated practitioner and New cancelled attendee. Describe the moment in plain language and your agent picks the right one.
What can your agent do in JIRA when something happens in Cliniko?
Any of JIRA's 138 actions, including Add comment, Create user, Create component and Create custom field. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from JIRA to Cliniko?
Yes. When something happens in JIRA, your agent can act in Cliniko too. This page covers both directions: JIRA's triggers and Cliniko's actions are listed here as well.
Do I have to build a connector for Cliniko or JIRA?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cliniko and JIRA without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.