Connect ClickMeeting and TOPdesk

Both apps 31ClickMeeting 20TOPdesk 11

• Trigger
  New Attendee

  Triggers when a new attendee appears in a ClickMeeting event session.

• Trigger
  New Recording

  Triggers when a new event recording is available in your ClickMeeting account.

• Trigger
  New Registrant

  Triggers when a person registers for the chosen ClickMeeting event.

• Trigger
  New Upcoming Event

  Triggers when a new active meeting or webinar room appears in your ClickMeeting account.

• Action
  Add New Registrant

  Registers a person for a ClickMeeting event and returns their personal entry URL.

• Action
  Add or Update Contact

  Adds a contact to your ClickMeeting account, or updates it if the email address already exists.

• Action
  Create Auto-Login Hash

  Creates an auto-login hash that lets a person enter a ClickMeeting room directly; append it to the room URL as ?l=hash.

• Action
  Create New Event

  Creates a new ClickMeeting meeting or webinar room and returns its ID and room URL.

• Action
  Delete Event

  Permanently deletes a ClickMeeting meeting or webinar room.

• Action
  Delete recording

  Deletes a single recording from a ClickMeeting event room.

• Action
  Generate Access Tokens

  Generates single-use access tokens for a token-protected ClickMeeting room.

• Action
  Get Event

  Returns one ClickMeeting meeting or webinar room by its ID.

• Action
  Get session

  Returns the details of one session of an event room, including its attendees, visitor counts and PDF report links.

• Action
  List events

  Returns the meeting and webinar rooms in your ClickMeeting account, either the active or the inactive ones.

• Action
  List files

  Returns every file in your ClickMeeting file library, with each file's name, type, conversion status and download link.

• Action
  List recordings

  Returns the recordings of a ClickMeeting event room, with each recording's duration, size, start time and download URL.

• Action
  List registrations

  Returns the people registered for an event room, either all registrations or only active ones.

• Action
  List session attendees

  Returns every attendee of a session in a ClickMeeting event room, with their email, nickname, role, device, rating and poll answers.

• Action
  List sessions

  Returns every session held in a ClickMeeting event room, with start and end times and visitor counts.

• Action
  Update Event

  Updates the settings of an existing ClickMeeting meeting or webinar room.

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.