Connect Cisco WebEx and ServiceNow

Both apps 26Cisco WebEx 12ServiceNow 14

• Trigger
  New meeting

  Fires when a meeting is created. Webhook resource=meetings event=created

• Trigger
  New message

  Fires when a message is created in a space.

• Action
  Add meeting

  Schedules a new Webex meeting (or webinar / personal room meeting) and returns the created meeting.

• Action
  Add message

  Posts a plain-text or Markdown message, optionally with one file or one card, to a Webex space or directly to a person.

• Action
  Add room

  Creates a Webex space (room). The connected user is automatically added as a member.

• Action
  Delete meeting

  Deletes a scheduled meeting or an entire meeting series. A deleted meeting cannot be recovered.

• Action
  Find people by criteria

  Returns up to 100 people in the Webex organization that match the specified email, name, IDs, roles or location.

• Action
  Get meeting

  Retrieves the details of a Webex meeting series, scheduled meeting or meeting instance by its id.

• Action
  Get membership

  Returns one space membership: who the member is, which space, and whether they moderate it.

• Action
  List messages

  Lists the messages in a Webex space, newest first. Optionally narrow to replies in one thread, messages mentioning you, or messages sent before a date or message.

• Action
  List rooms

  List the Webex spaces (rooms) the connected user belongs to, optionally filtered by team or type.

• Action
  Update meeting

  Updates a meeting series or a single scheduled meeting in Webex. Only the fields you fill in are changed.

• Trigger
  New Attachment Added

  Triggered when a new attachment is added.

• Trigger
  New Comment Added

  Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.

• Trigger
  New Record

  Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.

• Trigger
  New Work Note Added

  Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.

• Trigger
  New Work Notes (Cisco)

  Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.

• Trigger
  Two-way sync new and updated incidents (Cisco)

  A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated tables

  A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.

• Action
  Add Comment to Incident

  Adds a customer-visible comment to an incident (by sys_id) via the incident table.

• Action
  Add File Attachment to Record

  Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.

• Action
  Add Work Note to Incident

  Adds an internal work note to an incident (by sys_id) via the incident table.

• Action
  Create Record

  Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.

• Action
  Delete Record

  Deletes a record by sys_id from the specified ServiceNow table.

• Action
  List Records

  Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.

• Action
  Update Record

  Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.