Connect Cisco WebEx and Help Scout

Both apps 30Cisco WebEx 9Help Scout 21

• Trigger
  New meeting

  Fires when a meeting is created. Webhook resource=meetings event=created

• Trigger
  New message

  Fires when a message is created in a space.

• Action
  Add meeting

  Schedules a new Webex meeting (or webinar / personal room meeting) and returns the created meeting.

• Action
  Add message

  Posts a plain-text or Markdown message, optionally with one file or one card, to a Webex space or directly to a person.

• Action
  Add room

  Creates a Webex space (room). The connected user is automatically added as a member.

• Action
  Delete meeting

  Deletes a scheduled meeting or an entire meeting series. A deleted meeting cannot be recovered.

• Action
  Get meeting

  Retrieves the details of a Webex meeting series, scheduled meeting or meeting instance by its id.

• Action
  List messages

  Lists the messages in a Webex space, newest first. Optionally narrow to replies in one thread, messages mentioning you, or messages sent before a date or message.

• Action
  Update meeting

  Updates a meeting series or a single scheduled meeting in Webex. Only the fields you fill in are changed.

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.