Connect Chargebee and Trengo

Both apps 36Chargebee 18Trengo 18

• Trigger
  New Payment Method

  Triggers when a payment method is added.

• Trigger
  Payment Method Updates

  Triggers when a payment method is updated.

• Action
  Cancel Subscription

  Cancels a Chargebee subscription immediately, at the end of the term, or on a specific date.

• Action
  Change Next Billing Date

  Updates next billing date of a subscription.

• Action
  Create Customer

  Creates a customer in Chargebee, optionally with a billing address and a payment source (card, bank account, payment method token or payment intent).

• Action
  Create Subscription

  Creates a new subscription for an existing Chargebee customer from one or more item prices, and returns the subscription along with the customer, card and any invoice it generated.

• Action
  Delete Customer Card

  Deletes the card on file for a customer. Chargebee turns off auto collection for the customer and fires a card_deleted event. Succeeds without error when the customer has no card.

• Action
  Fetch Customer Subscription Details

  Retrieves a subscription by ID, along with the customer who owns it and their card on file.

• Action
  Fetch Subscription Invoice Details

  Fetches the invoices raised for one subscription, most recent first by default, with optional filters on status, dates and more.

• Action
  Find Existing Subscription

  Returns up to 100 subscriptions that match all of the specified criteria, such as subscription ID, customer ID, plan item or status.

• Action
  Finds an Existing Customer

  Finds customers whose details exactly match the criteria you supply (email, name, company, phone, ID and more). Returns up to 100 matches and the first match on its own.

• Action
  Get Invoice

  Retrieves a single Chargebee invoice by its ID.

• Action
  List Invoices

  Returns all invoices in the Chargebee site.

• Action
  Reactivate Subscription

  Restores a cancelled subscription to active, or to trial when a trial end is given.

• Action
  Record Offline Payment for an Invoice

  Records a payment received outside Chargebee (cash, check, bank transfer, etc.) against an invoice. The invoice must be in payment_due, posted or not_paid status.

• Action
  Update Card Payment Source

  Changes the cardholder name, expiry date or billing address on a customer's saved card.

• Action
  Update Customer

  Updates the details of an existing Chargebee customer, including custom fields. Billing address and VAT number are changed through Chargebee's separate billing-info update, not this action.

• Action
  Update Subscription

  Updates a subscription in Chargebee.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.