Connect Chargebee to Tidio

Both apps 32Chargebee 18Tidio 14

• Trigger
  New Payment Method

  Triggers when a payment method is added.

• Trigger
  Payment Method Updates

  Triggers when a payment method is updated.

• Action
  Cancel Subscription

  Cancels a Chargebee subscription immediately, at the end of the term, or on a specific date.

• Action
  Change Next Billing Date

  Updates next billing date of a subscription.

• Action
  Create Customer

  Creates a customer in Chargebee, optionally with a billing address and a payment source (card, bank account, payment method token or payment intent).

• Action
  Create Subscription

  Creates a new subscription for an existing Chargebee customer from one or more item prices, and returns the subscription along with the customer, card and any invoice it generated.

• Action
  Delete Customer Card

  Deletes the card on file for a customer. Chargebee turns off auto collection for the customer and fires a card_deleted event. Succeeds without error when the customer has no card.

• Action
  Fetch Customer Subscription Details

  Retrieves a subscription by ID, along with the customer who owns it and their card on file.

• Action
  Fetch Subscription Invoice Details

  Fetches the invoices raised for one subscription, most recent first by default, with optional filters on status, dates and more.

• Action
  Find Existing Subscription

  Returns up to 100 subscriptions that match all of the specified criteria, such as subscription ID, customer ID, plan item or status.

• Action
  Finds an Existing Customer

  Finds customers whose details exactly match the criteria you supply (email, name, company, phone, ID and more). Returns up to 100 matches and the first match on its own.

• Action
  Get Invoice

  Retrieves a single Chargebee invoice by its ID.

• Action
  List Invoices

  Returns all invoices in the Chargebee site.

• Action
  Reactivate Subscription

  Restores a cancelled subscription to active, or to trial when a trial end is given.

• Action
  Record Offline Payment for an Invoice

  Records a payment received outside Chargebee (cash, check, bank transfer, etc.) against an invoice. The invoice must be in payment_due, posted or not_paid status.

• Action
  Update Card Payment Source

  Changes the cardholder name, expiry date or billing address on a customer's saved card.

• Action
  Update Customer

  Updates the details of an existing Chargebee customer, including custom fields. Billing address and VAT number are changed through Chargebee's separate billing-info update, not this action.

• Action
  Update Subscription

  Updates a subscription in Chargebee.

• Action
  Add ticket

  Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.

• Action
  Delete contact

  Permanently deletes a Tidio contact. A deleted contact cannot be recovered.

• Action
  Delete ticket

  Permanently deletes a Tidio ticket by its ID.

• Action
  Get contact

  Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.

• Action
  Get ticket

  Returns a single Tidio ticket with its details and full message history.

• Action
  List contact messages

  Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.

• Action
  List contacts

  Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.

• Action
  List departments

  Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.

• Action
  List operators

  Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.

• Action
  List tickets

  Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.

• Action
  Reply to ticket

  Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.

• Action
  Send message on behalf of contact

  Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.

• Action
  Update contact

  Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.

• Action
  Update ticket

  Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.