Integration
Connect Chargebee and Freshworks CRM
When something happens in Chargebee or Freshworks CRM, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Chargebee and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Chargebee and Freshworks CRM can do together
From Chargebee to Freshworks CRM
When New Payment Method in Chargebee
then Add Note to Contact in Freshworks CRM
When Payment Method Updates in Chargebee
then Create Account in Freshworks CRM
From Freshworks CRM to Chargebee
When New Account in Freshworks CRM
then Create Customer in Chargebee
When New Contact in Freshworks CRM
then Create Subscription in Chargebee
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Chargebee and Freshworks CRM
Triggers and actions 8 triggers · 33 actions
Trigger
New Payment MethodTriggers when a payment method is added.
Trigger
Payment Method UpdatesTriggers when a payment method is updated.
Action
Cancel SubscriptionCancels a Chargebee subscription immediately, at the end of the term, or on a specific date.
Action
Change Next Billing DateUpdates next billing date of a subscription.
Action
Create CustomerCreates a customer in Chargebee, optionally with a billing address and a payment source (card, bank account, payment method token or payment intent).
Action
Create SubscriptionCreates a new subscription for an existing Chargebee customer from one or more item prices, and returns the subscription along with the customer, card and any invoice it generated.
Action
Delete Customer CardDeletes the card on file for a customer. Chargebee turns off auto collection for the customer and fires a card_deleted event. Succeeds without error when the customer has no card.
Action
Fetch Customer Subscription DetailsRetrieves a subscription by ID, along with the customer who owns it and their card on file.
Action
Fetch Subscription Invoice DetailsFetches the invoices raised for one subscription, most recent first by default, with optional filters on status, dates and more.
Action
Find Existing SubscriptionReturns up to 100 subscriptions that match all of the specified criteria, such as subscription ID, customer ID, plan item or status.
Action
Finds an Existing CustomerFinds customers whose details exactly match the criteria you supply (email, name, company, phone, ID and more). Returns up to 100 matches and the first match on its own.
Action
Get InvoiceRetrieves a single Chargebee invoice by its ID.
Action
List InvoicesReturns all invoices in the Chargebee site.
Action
Reactivate SubscriptionRestores a cancelled subscription to active, or to trial when a trial end is given.
Action
Record Offline Payment for an InvoiceRecords a payment received outside Chargebee (cash, check, bank transfer, etc.) against an invoice. The invoice must be in payment_due, posted or not_paid status.
Action
Update Card Payment SourceChanges the cardholder name, expiry date or billing address on a customer's saved card.
Action
Update CustomerUpdates the details of an existing Chargebee customer, including custom fields. Billing address and VAT number are changed through Chargebee's separate billing-info update, not this action.
Action
Update SubscriptionUpdates a subscription in Chargebee.
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Chargebee
Chargebee to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Chargebee to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Chargebee to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Chargebee to Google SheetsGoogle Sheets
Chargebee to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Chargebee to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Freshworks CRM
Gmail to Freshworks CRMGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
ActiveCampaign to Freshworks CRMActiveCampaign is a marketing automation, email marketing, and CRM platform.
Trello to Freshworks CRMTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Asana to Freshworks CRMAsana is a collaborative information manager for workspace.
Freshdesk to Freshworks CRMFreshdesk is a cloud-based customer support and helpdesk platform.
Typeform to Freshworks CRMBuild and publish online forms, surveys, and quizzes with Typeform.
Questions
Chargebee and Freshworks CRM, answered
What can start an automation from Chargebee?
Any of Chargebee's 2 triggers in the catalog, including New Payment Method and Payment Method Updates. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in Chargebee?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to Chargebee?
Yes. When something happens in Freshworks CRM, your agent can act in Chargebee too. This page covers both directions: Freshworks CRM's triggers and Chargebee's actions are listed here as well.
Do I have to build a connector for Chargebee or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.