Connect Channels to Ticketeer

Both apps 37Channels 11Ticketeer 26

• Trigger
  New Call Finished

  Triggers when a call is finished.

• Trigger
  New Voicemail Left
• Action
  Add note to contact

  Add a note to a contact's history. POST /api/v1/contacts/{id}/note.

• Action
  Add number to do-not-call list

  Block a phone number by adding it to the Do Not Call list. POST /api/v1/dnclist/block.

• Action
  Create New Contact

  Creates a new Contact in your Channels account.

• Action
  Delete contact

  Delete a contact by id. DELETE /api/v1/contacts/{id}.

• Action
  Delete number from do-not-call list

  Unblock a phone number by removing it from the Do Not Call list. POST /api/v1/dnclist/unblock.

• Action
  Get account balance

  Retrieve the account's current finance balance. GET /api/v1/finance/balance.

• Action
  Get contact

  Retrieve a single contact by id. GET /api/v1/contacts/{id}.

• Action
  List contacts

  List all contacts on the account. GET /api/v1/contacts.

• Action
  Update contact

  Update an existing contact's fields. PUT/POST /api/v1/contacts/{id}.

• Trigger
  Comment Added

  Triggers when a comment is added in any task in the selected board.

• Trigger
  New board

  Fires when a new board is created. Polls GET /v1/boards.

• Trigger
  Task Assigned

  Triggers when a task is is assigned to a user in the selected board.

• Trigger
  Task Created

  Triggers when a task is created in the selected board.

• Trigger
  Task Moved

  Triggers when a task is moved both within a column and between columns in the selected board.

• Action
  Add board

  Create a new board. Endpoint: POST /v1/boards.

• Action
  Add comment

  Add a comment to a task. Endpoint: POST /v1/boards/{boardID}/tasks/{taskID}/comments.

• Action
  Add tag

  Create a new tag on a board. Endpoint: POST /v1/boards/{boardID}/tags.

• Action
  Create Task

  Creates a task in the specified column of the specified board

• Action
  Delete board

  Delete a board. Endpoint: DELETE /v1/boards/{boardID}.

• Action
  Delete tag

  Delete a tag from a board. Endpoint: DELETE /v1/boards/{boardID}/tags/{tagID}.

• Action
  Delete task

  Delete a task. Endpoint: DELETE /v1/boards/{boardID}/tasks/{taskID}.

• Action
  Get board

  Retrieve a single board by id. Endpoint: GET /v1/boards/{boardID}.

• Action
  Get column

  Retrieve a single column on a board. Endpoint: GET /v1/boards/{boardID}/columns/{columnID}.

• Action
  Get task

  Retrieve a single task by id. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}.

• Action
  List boards

  List the boards visible to the connected account. Endpoint: GET /v1/boards.

• Action
  List board users

  List the users who have access to a board. Endpoint: GET /v1/boards/{boardID}/users.

• Action
  List checkboxes

  List the checklist items on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/checkboxes.

• Action
  List columns

  List the columns on a board. Endpoint: GET /v1/boards/{boardID}/columns.

• Action
  List comments

  List the comments on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/comments.

• Action
  List tags

  List the tags defined on a board. Endpoint: GET /v1/boards/{boardID}/tags.

• Action
  List tasks

  List the tasks on a board. Endpoint: GET /v1/boards/{boardID}/tasks.

• Action
  Move task

  Move a task to a different column or assign it to a user. Endpoint: PATCH /v1/boards/{boardID}/tasks/{taskID}.

• Action
  Update board

  Edit a board's name or settings. Endpoint: PUT /v1/boards/{boardID}.

• Action
  Update column

  Rename a board column. Endpoint: PATCH /v1/boards/{boardID}/columns/{columnID}.

• Action
  Update task

  Edit a task's fields. Endpoint: PUT /v1/boards/{boardID}/tasks/{taskID}.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.