App
Channels
Channels is a data-driven phone system that lets you make and take calls directly in the browser.
What your agent can do with Channels
Triggers and actions 2 triggers · 9 actions
- TriggerNew Call Finished
Triggers when a call is finished.
- TriggerNew Voicemail Left
- ActionAdd note to contact
Add a note to a contact's history. POST /api/v1/contacts/{id}/note.
- ActionAdd number to do-not-call list
Block a phone number by adding it to the Do Not Call list. POST /api/v1/dnclist/block.
- ActionCreate New Contact
Creates a new Contact in your Channels account.
- ActionDelete contact
Delete a contact by id. DELETE /api/v1/contacts/{id}.
- ActionDelete number from do-not-call list
Unblock a phone number by removing it from the Do Not Call list. POST /api/v1/dnclist/unblock.
- ActionGet account balance
Retrieve the account's current finance balance. GET /api/v1/finance/balance.
- ActionGet contact
Retrieve a single contact by id. GET /api/v1/contacts/{id}.
- ActionList contacts
List all contacts on the account. GET /api/v1/contacts.
- ActionUpdate contact
Update an existing contact's fields. PUT/POST /api/v1/contacts/{id}.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Not listed?
Need a trigger or action that is not here?
Ask your agent. Describe what you need in plain language and it reads the Channels API documentation, builds the operation at whatever depth the API allows, tests every branch and ships it. The list above is what exists today, not the limit.