Integration

Connect Channels to Process Street

When something happens in Channels, your agent does the next thing in Process Street. Describe it in plain language and the automation is built, tested on every branch and kept running.

Channels2 triggersChannels9 actionsProcess Street4 triggersProcess Street8 actions

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What do you want Channels and Process Street to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Channels and Process Street

Triggers and actions 6 triggers · 17 actions

Trigger
New Call Finished
Triggers when a call is finished.
Trigger
New Voicemail Left
Action
Add note to contact
Add a note to a contact's history. POST /api/v1/contacts/{id}/note.
Action
Add number to do-not-call list
Block a phone number by adding it to the Do Not Call list. POST /api/v1/dnclist/block.
Action
Create New Contact
Creates a new Contact in your Channels account.
Action
Delete contact
Delete a contact by id. DELETE /api/v1/contacts/{id}.
Action
Delete number from do-not-call list
Unblock a phone number by removing it from the Do Not Call list. POST /api/v1/dnclist/unblock.
Action
Get account balance
Retrieve the account's current finance balance. GET /api/v1/finance/balance.
Action
Get contact
Retrieve a single contact by id. GET /api/v1/contacts/{id}.
Action
List contacts
List all contacts on the account. GET /api/v1/contacts.
Action
Update contact
Update an existing contact's fields. PUT/POST /api/v1/contacts/{id}.
Trigger
New Comment Attachment
Triggers when someone attaches a file to a comment in a workflow run.
Trigger
New Task Checked
Triggers when a task is checked off in a workflow.
Trigger
New Workflow Run
Triggers when a workflow is run.
Trigger
Task Ready
Triggers when a task is ready to be worked on.
Action
Create Data Set Record
Adds a new record to a data set.
Action
Delete Data Set Record
Deletes an existing record in a data set.
Action
Find Data Set Records
Search for data set records by form fields.
Action
Find Workflow Run
Search for a workflow run by ID, name, form fields, and other attributes.
Action
Run Workflow
Runs a workflow.
Action
Update Data Set Record
Updates an existing record in a data set.
Action
Update Task
Update a task in a workflow run.
Action
Update Workflow Run
Update an existing workflow run.

Each app on its own

The other way round: Process Street to Channels