Integration

Connect Channels to Pneumatic

When something happens in Channels, your agent does the next thing in Pneumatic. Describe it in plain language and the automation is built, tested on every branch and kept running.

Channels2 triggersChannels9 actionsPneumatic4 triggersPneumatic6 actions

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What do you want Channels and Pneumatic to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Channels and Pneumatic

Triggers and actions 6 triggers · 15 actions

Trigger
New Call Finished
Triggers when a call is finished.
Trigger
New Voicemail Left
Action
Add note to contact
Add a note to a contact's history. POST /api/v1/contacts/{id}/note.
Action
Add number to do-not-call list
Block a phone number by adding it to the Do Not Call list. POST /api/v1/dnclist/block.
Action
Create New Contact
Creates a new Contact in your Channels account.
Action
Delete contact
Delete a contact by id. DELETE /api/v1/contacts/{id}.
Action
Delete number from do-not-call list
Unblock a phone number by removing it from the Do Not Call list. POST /api/v1/dnclist/unblock.
Action
Get account balance
Retrieve the account's current finance balance. GET /api/v1/finance/balance.
Action
Get contact
Retrieve a single contact by id. GET /api/v1/contacts/{id}.
Action
List contacts
List all contacts on the account. GET /api/v1/contacts.
Action
Update contact
Update an existing contact's fields. PUT/POST /api/v1/contacts/{id}.
Trigger
Task Completed
Triggers when some task is completed.
Trigger
Task Returned
Triggers when a process is returned to this task.
Trigger
Workflow Completed
Triggers when a workflow is completed.
Trigger
Workflow Started
Triggers when a new workflow is started.
Action
Get Task
Get a single task by id. GET https://api.pneumatic.app/tasks/{task_id}.
Action
Get Template
Get a specific workflow template by id. GET https://api.pneumatic.app/templates/{template_id}.
Action
List Templates
List all workflow templates in the account. GET https://api.pneumatic.app/templates, supports ordering/limit/offset query params.
Action
List Users
List users in the account. GET https://api.pneumatic.app/users.
Action
Run Workflow
Run a New Workflow
Action
Update Task
Complete a task. POST https://api.pneumatic.app/tasks/{task_id}/complete (marks the task done and advances the workflow).

Each app on its own

The other way round: Pneumatic to Channels