Integration
Connect Cerca and Trengo
When Applicant Created fires in Cerca, your agent runs Add internal note to ticket in Trengo, or New Internal Note in Trengo to Create User in Cerca. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cerca and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cerca and Trengo can do together
From Cerca to Trengo
When Applicant Created in Cerca
then Add internal note to ticket in Trengo
When New Agency in Cerca
then Add ticket in Trengo
From Trengo to Cerca
When New Internal Note in Trengo
then Create User in Cerca
When New Outbound Message in Trengo
then Update user in Cerca
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cerca and Trengo
Triggers and actions 7 triggers · 33 actions
Trigger
Applicant ArchivedTriggers when a Cerca applicant is archived.
Trigger
Applicant CreatedTriggers when a new applicant (franchise candidate) is created in Cerca.
Trigger
Applicant ProgressedTriggers when a Cerca applicant moves to a different step.
Trigger
New AgencyTriggers when a new agency is added to your Cerca network.
Action
Approve userApproves a user awaiting moderation, taking them out of moderation and activating their account.
Action
Create AgencyCreates a Cerca agency (a location in the network) and returns it.
Action
Create Applicant RequestCreates an applicant request (a new franchise candidate lead) on one of your Cerca applicant sources.
Action
Create UserCreates a user in the Cerca extranet and returns it.
Action
Delete AgencyDeletes a Cerca agency.
Action
Delete userDeletes a user from your Cerca extranet.
Action
Demote applicantMoves an applicant back to the previous step of their recruitment scenario and returns the updated applicant.
Action
Find ApplicantFinds Cerca applicants whose name, email or phone matches the search text, and returns the first match.
Action
Find usersSearches users by name or email and returns the matching users.
Action
Get AgencyReturns one Cerca agency (a location in the network) by its ID.
Action
Get Current UserReturns the Cerca user the access token acts as, with their name, email and agencies.
Action
Get userReturns a single user of your Cerca extranet, including profile details, groups, agencies and custom fields.
Action
List AgenciesReturns a page of Cerca agencies, optionally filtered by a search term.
Action
List applicant scenariosReturns every applicant scenario (recruitment funnel) in the extranet, the default one first.
Action
List UsersReturns a page of users in the Cerca extranet, optionally filtered by a search term.
Action
Promote ApplicantAdvances a Cerca applicant to the next step of their recruitment scenario.
Action
Update AgencyUpdates a Cerca agency's details; only the fields you fill in are changed.
Action
Update userUpdates an existing user's profile, contact details, address, groups, agencies and custom fields. Only the fields you fill in are changed.
Trigger
New Internal NoteFires when an internal note is added to a Trengo ticket.
Trigger
New Outbound MessageTriggers when an outbound message is created.
Trigger
Ticket Label AddedTriggers when a label is added to a conversation.
Action
Add internal note to ticketAdds an internal note (visible only to agents) to a Trengo ticket.
Action
Add ticketCreate a new support ticket.
Action
Add ticket labelAttaches an existing label to a Trengo ticket.
Action
Create a ContactCreates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
Action
Create webhookSubscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
Action
Delete contactDelete a contact by id.
Action
Delete ticketDelete a ticket by id.
Action
Find a ContactReturns the Trengo contacts that match the search term.
Action
Get contactRetrieve a single Trengo contact by its id.
Action
Get webhookFetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
Action
List contactsList all contacts.
Action
List labelsLists the ticket labels defined in the Trengo account (first page).
Action
List ticketsReturns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
Action
Send a MessageSends a reply message on an existing Trengo ticket, over the ticket's own channel.
Action
Update contactUpdate an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Cerca and Trengo, answered
What can start an automation from Cerca?
Any of Cerca's 4 triggers in the catalog, including Applicant Created, New Agency, Applicant Progressed and Applicant Archived. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Cerca?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Cerca?
Yes. When something happens in Trengo, your agent can act in Cerca too. This page covers both directions: Trengo's triggers and Cerca's actions are listed here as well.
Do I have to build a connector for Cerca or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cerca and Trengo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.