Integration
Connect Castos and Freshservice
When New Episode fires in Castos, your agent runs Add Attachment to a Ticket in Freshservice, or New or Updated Change in Freshservice to Find Private Subscriber by Email in Castos. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Castos and Freshservice to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Castos and Freshservice can do together
From Castos to Freshservice
When New Episode in Castos
then Add Attachment to a Ticket in Freshservice
When New Podcast in Castos
then Add Attachment to a Ticket (Cisco) in Freshservice
From Freshservice to Castos
When New or Updated Change in Freshservice
then Find Private Subscriber by Email in Castos
When New or Updated Release in Freshservice
then Create Episode in Castos
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Castos and Freshservice
Triggers and actions 13 triggers · 45 actions
Trigger
New EpisodeTriggers when a new episode is added to a Castos podcast.
Trigger
New PodcastTriggers when a new podcast is created in your Castos account.
Trigger
New Private SubscriberTriggers when a new private subscriber is added to a Castos private podcast.
Action
Create EpisodeCreates an episode on a Castos podcast, uploading its audio from a URL.
Action
Create PodcastCreates a podcast in Castos and returns its ID.
Action
Create Private SubscriberAdds a private subscriber to a Castos private podcast, giving them their own private feed.
Action
Delete EpisodeDeletes an episode from a Castos podcast.
Action
Delete PodcastDeletes a Castos podcast.
Action
Delete Private SubscriptionDeletes a private subscriber's subscription record from a Castos private podcast.
Action
Find Private Subscriber by EmailFinds a Castos private subscriber by email and returns their subscriptions to your private podcasts.
Action
Get EpisodeReturns one episode of a Castos podcast, with its title, show notes, publish date and audio file.
Action
Get PodcastReturns one Castos podcast by its ID, including its title, description, RSS URL and author.
Action
Get Private SubscriberReturns a Castos private subscriber by ID, with their subscriptions to your private podcasts.
Action
List EpisodesReturns the episodes of one Castos podcast.
Action
List Podcast CategoriesReturns the podcast category names Castos accepts, such as "Business: Marketing".
Action
List PodcastsReturns every podcast in the Castos account with its ID, title, type and whether its feed is protected.
Action
List Private SubscribersReturns the private subscribers of a Castos private podcast, with each one's email, feed URL and status.
Action
Reactivate Private SubscriberReactivates a canceled private subscriber's access to a Castos private podcast, by their email.
Action
Revoke Private SubscriberCancels a private subscriber's subscription to a Castos private podcast, cutting off their private feed.
Action
Update EpisodeUpdates a Castos episode's details; only the fields you supply change.
Action
Update PodcastUpdates a Castos podcast's details; only the fields you supply change.
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Castos and Freshservice, answered
What can start an automation from Castos?
Any of Castos's 3 triggers in the catalog, including New Episode, New Podcast and New Private Subscriber. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshservice when something happens in Castos?
Any of Freshservice's 27 actions, including Create Change, Create Problem, Create Release and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshservice to Castos?
Yes. When something happens in Freshservice, your agent can act in Castos too. This page covers both directions: Freshservice's triggers and Castos's actions are listed here as well.
Do I have to build a connector for Castos or Freshservice?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Castos and Freshservice without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.