Integration
Connect Castmagic and Trengo
When New Recording fires in Castmagic, your agent runs Add internal note to ticket in Trengo, or New Internal Note in Trengo to Import Recording File in Castmagic. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Castmagic and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Castmagic and Trengo can do together
From Castmagic to Trengo
When New Recording in Castmagic
then Add internal note to ticket in Trengo
From Trengo to Castmagic
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Castmagic and Trengo
Triggers and actions 4 triggers · 36 actions
- New Recording
Triggers when a new recording appears in Castmagic, optionally in one space.
- Assign Speaker Label
Maps a transcript speaker label on a recording to a speaker in its space.
- Generate Output
Runs a saved custom prompt or one-off prompt text against a recording's completed transcript; poll the result with Get Output.
- Get Chat Answer
Returns the status of a recordings question and its answer once completed.
- Get Import
Returns the status of a URL import and the recording id once the recording exists.
- Get Output
Returns one generated output with its status and text.
- Get Recording
Returns one recording with its title, space, transcript status and duration.
- Get Recording Transcript
Returns a recording's completed transcript as speaker utterances, optionally translated.
- Get Render
Returns a render's progress and, when completed, a signed URL for the finished clip.
- Get Transcript
Returns a URL transcript's status and, once completed, its speaker utterances and duration in minutes.
- Get Usage
Returns your plan status, API tier, usage and storage for the current period.
- Import Recording File
Imports a recording from a URL (YouTube, TikTok, Spotify, Google Drive or a direct media link) into a space; transcription and content generation then run automatically.
- List Clip Suggestions
Returns AI-scored highlight clips for a recording, optionally queueing generation when there are none.
- List Prompts
Returns a space's prompt library, both built-in and custom prompts.
- List Recording Outputs
Returns the AI-generated content for a recording, optionally only one output type.
- List Recordings
Returns recordings newest first, optionally restricted to one space or matched by title, with a cursor for the next page.
- List Recording Speaker Labels
Returns a recording's transcript speaker labels and the space speaker each is assigned to.
- List Spaces
Returns the spaces your API key can access, with each space's id, name and language.
- List Speakers
Returns the speakers in a space.
- Search Content
Searches your transcripts, recordings and generated content and returns matching snippets with recording ids.
- Unassign Speaker Label
Removes a transcript speaker label's assignment on a recording.
- Update Speaker
Updates a speaker's name, email, bio, pronouns, emoji or role.
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Castmagic
Castmagic to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Castmagic to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Castmagic to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Castmagic to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Castmagic to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Castmagic to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Trengo
OpenAI to TrengoOpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...
CloudConvert to TrengoCloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...
elmah.io to TrengoCloud logging for .NET web applications using ELMAH.
Postman to TrengoPostman is a platform for building and testing APIs.
Questions
Castmagic and Trengo, answered
What can start an automation from Castmagic?
Any of Castmagic's 1 trigger in the catalog, including New Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Castmagic?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Castmagic?
Yes. When something happens in Trengo, your agent can act in Castmagic too. This page covers both directions: Trengo's triggers and Castmagic's actions are listed here as well.
Do I have to build a connector for Castmagic or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Castmagic and Trengo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.