Integration
Connect Castmagic and HelpCrunch
When New Recording fires in Castmagic, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Import Recording File in Castmagic. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Castmagic and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Castmagic and HelpCrunch can do together
From Castmagic to HelpCrunch
When New Recording in Castmagic
then Add Customer Event in HelpCrunch
From HelpCrunch to Castmagic
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Castmagic and HelpCrunch
Triggers and actions 9 triggers · 43 actions
- New Recording
Triggers when a new recording appears in Castmagic, optionally in one space.
- Ask Question About Recordings
Asks a question answered from the transcripts of up to 10 recordings; fetch the answer with Get Chat Answer.
- Assign Speaker Label
Maps a transcript speaker label on a recording to a speaker in its space.
- Generate Output
Runs a saved custom prompt or one-off prompt text against a recording's completed transcript; poll the result with Get Output.
- Get Chat Answer
Returns the status of a recordings question and its answer once completed.
- Get Import
Returns the status of a URL import and the recording id once the recording exists.
- Get Output
Returns one generated output with its status and text.
- Get Recording
Returns one recording with its title, space, transcript status and duration.
- Get Recording Transcript
Returns a recording's completed transcript as speaker utterances, optionally translated.
- Get Render
Returns a render's progress and, when completed, a signed URL for the finished clip.
- Get Transcript
Returns a URL transcript's status and, once completed, its speaker utterances and duration in minutes.
- Get Usage
Returns your plan status, API tier, usage and storage for the current period.
- Import Recording File
Imports a recording from a URL (YouTube, TikTok, Spotify, Google Drive or a direct media link) into a space; transcription and content generation then run automatically.
- List Clip Suggestions
Returns AI-scored highlight clips for a recording, optionally queueing generation when there are none.
- List Prompts
Returns a space's prompt library, both built-in and custom prompts.
- List Recording Outputs
Returns the AI-generated content for a recording, optionally only one output type.
- List Recordings
Returns recordings newest first, optionally restricted to one space or matched by title, with a cursor for the next page.
- List Recording Speaker Labels
Returns a recording's transcript speaker labels and the space speaker each is assigned to.
- List Spaces
Returns the spaces your API key can access, with each space's id, name and language.
- List Speakers
Returns the speakers in a space.
- Search Content
Searches your transcripts, recordings and generated content and returns matching snippets with recording ids.
- Start Upload
Reserves a media file upload and returns a signed URL to PUT the bytes to, plus the object id used by Create Recording From Upload.
- Transcribe Media URL
Starts transcribing a public audio or video URL without creating a recording. Returns the transcript id to poll with Get Transcript.
- Unassign Speaker Label
Removes a transcript speaker label's assignment on a recording.
- Update Speaker
Updates a speaker's name, email, bio, pronouns, emoji or role.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Castmagic and HelpCrunch, answered
What can start an automation from Castmagic?
Any of Castmagic's 1 trigger in the catalog, including New Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Castmagic?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Castmagic?
Yes. When something happens in HelpCrunch, your agent can act in Castmagic too. This page covers both directions: HelpCrunch's triggers and Castmagic's actions are listed here as well.
Do I have to build a connector for Castmagic or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Castmagic and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.