Integration
Connect Casting42 and Zendesk
When New Casting fires in Casting42, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Create Contact in Casting42. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Casting42 and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Casting42 and Zendesk can do together
From Casting42 to Zendesk
When New Casting in Casting42
then Add Comment to Ticket in Zendesk
From Zendesk to Casting42
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Casting42 and Zendesk
Triggers and actions 9 triggers · 33 actions
- New Casting
Triggers when a casting has been created in your Casting42 Database.
- New Contact
Triggers when a contact has been added to your Casting42 database.
- New Talent
Triggers when a new talent is added in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.
- Updated Casting
Triggers when the data of a casting has been updated.
- Updated Contact
Triggers when the data of a contact has been updated in your Casting42 database.
- Updated Talent
Triggers when a talent is updated in Casting42. Casting42 only shares talents whose "Allow API response" setting is turned on, so talents without it never trigger this.
- Add File to Talent
Uploads a file such as a resume or PDF document to a talent's profile.
- Add Mediafile to Talent
Uploads a video or audio media file to a talent's profile in Casting42.
- Add Talent to Group
Adds one or more talents to an existing Casting42 group.
- Create Casting
Creates a new casting project in Casting42 and returns it along with its talent sign-up link.
- Create Contact
Creates a new contact in Casting42 with name, email, company, phone, language and address.
- Create Group
Creates a new group in Casting42 for organizing talents.
- Create or Update Candidate
Adds a talent to a casting as a candidate, or updates the candidate's tags if the talent is already in that casting.
- Create Talent
Creates a new talent profile in your Casting42 database and returns the created talent.
- Find Casting
Finds a casting by its tag and returns the full casting record.
- Get Contact
Returns a single Casting42 contact identified by its tag.
- Get Group
Returns a Casting42 group and its talents by the group's tag.
- Get Talent
Returns a single talent record, including custom fields and skills, by its tag.
- Update Casting
Updates an existing casting in Casting42, such as its name, description, dates, locations and sharing options. Fields left blank are not changed.
- Update Contact
Updates an existing contact in Casting42. Only the fields you fill in are changed.
- Update Talent
Updates an existing talent in Casting42, identified by its tag. Fields left blank keep their current values.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Casting42 and Zendesk, answered
What can start an automation from Casting42?
Any of Casting42's 6 triggers in the catalog, including New Casting, New Contact, New Talent and Updated Casting. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Casting42?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Casting42?
Yes. When something happens in Zendesk, your agent can act in Casting42 too. This page covers both directions: Zendesk's triggers and Casting42's actions are listed here as well.
Do I have to build a connector for Casting42 or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Casting42 and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.