Connect CallRail to Hellotracks

Both apps 25CallRail 5Hellotracks 20

• Trigger
  Form Captured

  Triggers when a form is captured.

• Trigger
  Outbound Call Completed

  Triggers after an outbound phone call has been completed and its recording and transcription have been completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.

• Trigger
  Phone Call Started

  Triggers when an inbound phone call is started.

• Trigger
  SMS Received

  Triggers when an SMS message is received.

• Trigger
  SMS Sent

  Triggers when an SMS message is sent.

• Trigger
  Alert triggered

  Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  Completed Job

  Triggers when a job reaches a completed state.

• Trigger
  Member clocked in or out

  Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  New Job

  Triggers when a job is created.

• Trigger
  Updated Job

  Triggers when a job is created, assigned, completed, archived, or otherwise updated.

• Action
  Add member

  Create a new team member (worker) account. POST /api/createaccount (Hellotracks API).

• Action
  Add place

  Create a new saved place/geofence. POST /api/createplace (Hellotracks API).

• Action
  Archive Job

  Archives a job by ID.

• Action
  Auto-assign jobs

  Automatically assign a set of unassigned jobs to available members. POST /api/autoassign (Hellotracks API).

• Action
  Create Job

  Creates or updates a job. If External ID matches an existing job, the existing job is updated.

• Action
  Delete Job

  Deletes a job by ID.

• Action
  Delete member

  Delete a team member account. POST /api/deleteaccount (Hellotracks API).

• Action
  Distribute job

  Assign/distribute one or more jobs to members for dispatch. POST /api/distributejobs (Hellotracks API).

• Action
  Find Member

  Finds a member by exact email, username, name, or UID.

• Action
  Generate report

  Generate a report (e.g. timesheet/activity) for a date range. POST /api/createreport (Hellotracks API); RPC-style call returning report data.

• Action
  Optimize route

  Compute an optimized route ordering for a member's assigned jobs. POST /api/routeoptimization (Hellotracks API); RPC-style call returning route data.

• Action
  Restore job

  Restore a previously archived job. POST /api/restorejobs (Hellotracks API).

• Action
  Update Job

  Updates a job by ID.

• Action
  Update member

  Edit an existing team member's fields. POST /api/editaccount (Hellotracks API).

• Action
  Update place

  Edit an existing saved place/geofence. POST /api/editplace (Hellotracks API).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.