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Triggers and actions 5 triggers ยท 15 actions
Trigger
Form CapturedTriggers when a form is captured.
- Outbound Call Completed
Triggers after an outbound phone call has been completed and its recording and transcription have been completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires.
- Phone Call Started
Triggers when an inbound phone call is started.
- SMS Received
Triggers when an SMS message is received.
- SMS Sent
Triggers when an SMS message is sent.
Action
Add comment to taskAdds a comment to a task. POST /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}/comment-only
- Add mailbox
Creates a new mailbox with default settings. POST /{account_id}/mailboxes
- Add project
Creates a new project. POST /{account_id}/internal-projects
- Add task
Creates a new task in a project. POST /{account_id}/internal-projects/{internal_project_id}/tasks
- Delete task
Permanently deletes a task. DELETE /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}
- Find tasks
Returns a list of tasks matching search criteria. GET /{account_id}/tasks/search or POST /{account_id}/search/tasks
- Get mailbox
Returns details of a mailbox including members and reply signature. GET /{account_id}/mailboxes/{mailbox_id}
- Get project
Returns project details (name, favorited, members). GET /{account_id}/internal-projects/{internal_project_id}
- Get task
Gets the details of a task. GET /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}
- List accounts
Returns the accounts the user has access to. GET /accounts
- List mailboxes
Returns mailbox ID/name pairs the user has access to. GET /{account_id}/mailboxes/for-selection
- List projects
Returns project ID/name pairs the user has access to. GET /{account_id}/internal-projects/for-selection
- List workflows
Returns all published workflows available for an account. GET /{account_id}/workflows/for-selection
- Update task status
Updates the status for a task. PUT /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}/status
- Upload file
Uploads a file and returns the ID of the file. POST /{account_id}/files/upload
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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