Integration
Connect Callingly and Jira Service Management
When Lead Created fires in Callingly, your agent runs List customers in Jira Service Management, or New Request in Jira Service Management to Update or Tag Lead in Callingly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Callingly and Jira Service Management to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Callingly and Jira Service Management can do together
From Callingly to Jira Service Management
When Lead Created in Callingly
then List customers in Jira Service Management
From Jira Service Management to Callingly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Callingly and Jira Service Management
Triggers and actions 4 triggers · 23 actions
- Lead Created
Triggers when a new lead is added to Callingly.
- Lead Updated or Tagged
Triggers when a Callingly lead is tagged or its status, stage or result changes.
- Call Lead
Creates or updates a lead and immediately calls your team, connecting the first rep who answers to the lead.
- Delete Lead
Deletes a Callingly lead.
- Find Lead
Finds a Callingly lead by phone number and returns the first match.
- Get Call
Returns one Callingly call by its ID, with its outcome, duration, recording and transcript.
- Get Lead
Returns one Callingly lead by its ID, with its contact details and status.
- List Sequences
Returns the follow-up sequences in the Callingly account.
- List Teams
Returns the teams in the Callingly account.
- List Users
Returns the users (agents) in the Callingly account.
- Schedule Call
Creates or updates a lead and schedules a call from your team to the lead at the time you choose.
- Schedule SMS
Schedules a text message to an existing Callingly lead for a future time.
- Send SMS
Sends a text message from one of your Callingly numbers to a lead.
- Update or Tag Lead
Updates a Callingly lead's details, status, stage or tags.
- New Request
Triggers when a new customer request is raised in Jira Service Management.
- Updated Request
Triggers when a customer request in Jira Service Management is created or changed (status, fields or other details).
- Add comment
Adds a public or internal comment to a Jira Service Management customer request.
- Add organization
Adds an existing organization to a service desk so its members can raise requests there. Does nothing if the organization is already on the service desk.
- Add participants to request
Adds one or more users as participants on a Jira Service Management customer request and returns the request's participants.
- Create Request
Creates a customer request in a Jira Service Management service desk, using the chosen request type and its field values.
- Get request
Returns a customer request by its ID or key, including its summary, status, reporter and field values.
- List comments
Returns the comments on a Jira Service Management customer request, optionally filtered to public or internal comments.
- List customers
Returns the customers of a service desk, optionally filtered by name or email.
- List requests
Returns the customer requests visible to the connected user, optionally filtered by service desk, request type, status, ownership or a summary search.
- List request types
Returns the customer request types available in a Jira Service Management service desk, optionally filtered by group or search text.
- List service desk organizations
Returns the customer organizations associated with a service desk.
- List service desks
Returns all the service desks in your Jira Service Management site that you have access to, with each desk's id, project key and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Callingly and Jira Service Management, answered
What can start an automation from Callingly?
Any of Callingly's 2 triggers in the catalog, including Lead Created and Lead Updated or Tagged. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jira Service Management when something happens in Callingly?
Any of Jira Service Management's 11 actions, including Create Request, Add comment, Add organization and Add participants to request. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jira Service Management to Callingly?
Yes. When something happens in Jira Service Management, your agent can act in Callingly too. This page covers both directions: Jira Service Management's triggers and Callingly's actions are listed here as well.
Do I have to build a connector for Callingly or Jira Service Management?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Callingly and Jira Service Management without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.