Integration
Connect CallFire to Teamwork Desk
When New call fires in CallFire, your agent runs Add Reply to Ticket in Teamwork Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want CallFire and Teamwork Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What CallFire can start in Teamwork Desk
When New call in CallFire
then Add Reply to Ticket in Teamwork Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with CallFire and Teamwork Desk
Triggers and actions 4 triggers · 25 actions
- New call
Polls for completed calls. Fires for each new inbound or outbound call.
- New contact
Polls for newly created contacts in the account.
- New SMS text received
Polls for inbound SMS text messages. Fires for each newly received text.
- New text sent
Polls for outbound SMS text messages. Fires for each newly sent text.
- Add new contact
Creates a new contact in CallFire and returns its ID.
- Delete contact
Deletes a contact by its CallFire contact ID.
- Get contact by ID
Retrieves a single contact by its CallFire contact ID.
- Get contact by property
Get contact details by property name and value.
- Get text message
Retrieves a single sent or received text message by its ID.
- List contact lists
Returns all contact lists in the account.
- Remove contact from list
Removes a contact (by contact ID) from a specified contact list.
- Send SMS text message
Sends an SMS text message to one phone number and returns the new text's ID and state.
- Send voice call
Places a text-to-speech voice call to one phone number and returns the new call's ID and state.
- Update contact
Updates an existing contact by its CallFire contact ID.
- Add Reply to Ticket
Adds a reply or internal note to a Teamwork Desk ticket.
- Add time log
Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task.
- Assign Ticket
Assigns a Teamwork Desk ticket to an agent.
- Create Customer
Creates a new customer in Teamwork Desk.
- Create Ticket
Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer.
- Delete ticket
Deletes a ticket in Teamwork Desk, moving it to the trash.
- Find companies
Finds companies in Teamwork Desk by their exact name.
- Find Customer
Searches Teamwork Desk customers by email, name or other text and returns the matches.
- Get customer
Returns a single Teamwork Desk customer by id, including their contact details and ticket counts.
- Get ticket
Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields.
- Link Task to Ticket
Links a Teamwork Projects task to a Desk ticket, keeping any tasks already linked to it.
- List inboxes
Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted.
- List tags
Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted.
- Unassign Ticket
Removes the assigned agent from a Teamwork Desk ticket, leaving it unassigned.
- Update Customer
Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into Teamwork Desk
Questions
CallFire and Teamwork Desk, answered
What can start an automation from CallFire?
Any of CallFire's 4 triggers in the catalog, including New call, New contact, New SMS text received and New text sent. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Teamwork Desk when something happens in CallFire?
Any of Teamwork Desk's 15 actions, including Create Customer, Create Ticket, Update Customer and Add Reply to Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Teamwork Desk to CallFire?
Teamwork Desk has no triggers in the catalog today, so automations start in CallFire. If you need the other direction, ask: your agent reads Teamwork Desk's API documentation and adds it.
Do I have to build a connector for CallFire or Teamwork Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use CallFire and Teamwork Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.