Integration
Connect CallFire and Freshworks CRM
When New call fires in CallFire, your agent runs Add Note to Contact in Freshworks CRM, or New Account in Freshworks CRM to Add contact to list in CallFire. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want CallFire and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What CallFire and Freshworks CRM can do together
From CallFire to Freshworks CRM
When New call in CallFire
then Add Note to Contact in Freshworks CRM
From Freshworks CRM to CallFire
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with CallFire and Freshworks CRM
Triggers and actions 10 triggers · 41 actions
- New call
Polls for completed calls. Fires for each new inbound or outbound call.
- New contact
Polls for newly created contacts in the account.
- New SMS text received
Polls for inbound SMS text messages. Fires for each newly received text.
- New text sent
Polls for outbound SMS text messages. Fires for each newly sent text.
- Add auto reply
Creates an SMS auto reply message for one of your CallFire numbers or keywords, optionally only for texts matching given text.
- Add call broadcast
Creates a CallFire voice (call) broadcast campaign with its sounds, recipients, schedule and retry settings, optionally starting it immediately.
- Add contact to list
Adds a contact (by contact ID) to a specified contact list.
- Add do not contact numbers
Adds phone numbers to your CallFire Do Not Contact list, blocking outbound calls and/or texts (and optionally inbound) to them. Existing entries are updated.
- Add new contact
Creates a new contact in CallFire and returns its ID.
- Add text broadcast
Creates a text broadcast campaign in CallFire, optionally with recipients, a schedule, and starting it immediately.
- Create contact list
Creates a new contact list with the given name and optional contact numbers.
- Delete contact
Deletes a contact by its CallFire contact ID.
- Delete do not contact number
Removes a phone number (or a comma-separated list of numbers) from your CallFire Do Not Contact list.
- Find calls
Searches the calls sent or received by your CallFire account, filtered by number, broadcast, label, state, result, direction or time window.
- Find texts
Finds text messages sent or received in your CallFire account, filtered by number, campaign, label, status, result, direction or time range.
- Get call
Returns a single call by its id, including its numbers, state, result, contact and call records.
- Get contact by ID
Retrieves a single contact by its CallFire contact ID.
- Get contact by property
Get contact details by property name and value.
- Get text message
Retrieves a single sent or received text message by its ID.
- List contact lists
Returns all contact lists in the account.
- Remove contact from list
Removes a contact (by contact ID) from a specified contact list.
- Send SMS text message
Sends an SMS text message to one phone number and returns the new text's ID and state.
- Send voice call
Places a text-to-speech voice call to one phone number and returns the new call's ID and state.
- Start call broadcast
Starts a CallFire voice (call) broadcast so it begins dialing its recipients.
- Start text broadcast
Starts sending a text broadcast that has already been created in CallFire.
- Stop call broadcast
Stops a running CallFire voice (call) broadcast so no further calls are dialed.
- Stop text broadcast
Stops a running text broadcast so no further messages are sent.
- Update contact
Updates an existing contact by its CallFire contact ID.
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
CallFire and Freshworks CRM, answered
What can start an automation from CallFire?
Any of CallFire's 4 triggers in the catalog, including New call, New contact, New SMS text received and New text sent. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in CallFire?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to CallFire?
Yes. When something happens in Freshworks CRM, your agent can act in CallFire too. This page covers both directions: Freshworks CRM's triggers and CallFire's actions are listed here as well.
Do I have to build a connector for CallFire or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use CallFire and Freshworks CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.