Integration
Connect CalendarLink and Freshservice
When New Upcoming Event fires in CalendarLink, your agent runs Add Attachment to a Ticket in Freshservice, or New or Updated Change in Freshservice to List Contacts in CalendarLink. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want CalendarLink and Freshservice to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What CalendarLink and Freshservice can do together
From CalendarLink to Freshservice
When New Upcoming Event in CalendarLink
then Add Attachment to a Ticket in Freshservice
When New Upcoming Event in CalendarLink
then Add Attachment to a Ticket (Cisco) in Freshservice
From Freshservice to CalendarLink
When New or Updated Change in Freshservice
then List Contacts in CalendarLink
When New or Updated Release in Freshservice
then Create New Event in CalendarLink
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with CalendarLink and Freshservice
Triggers and actions 11 triggers ยท 35 actions
Trigger
New Upcoming EventTriggered when a new upcoming event is added to your CalendarLink organisation.
Action
Create New EventCreates an event in a CalendarLink collection and returns its add-to-calendar link. Times use the format 2026-09-01 09:00:00. Optionally turns on RSVP with a deadline, attendee limit and notification settings.
Action
Find EventSearches your CalendarLink events for one whose title contains the text you give, and returns the first match with its add-to-calendar link, times and RSVP counts.
Action
List ContactsReturns a page of the contacts in your CalendarLink organisation, 15 per page, along with how many pages there are.
Action
List Event CollectionsReturns every event collection in your CalendarLink organisation, with each collection's ID, name, description, public link and event count.
Action
List Event RegistrationsReturns a page of the people who signed up for one CalendarLink event, 15 per page. The event must have RSVP turned on.
Action
List Past EventsReturns a page of your CalendarLink events that have already finished, 15 per page, newest first.
Action
List Upcoming EventsReturns a page of your CalendarLink events that have not happened yet, 15 per page.
Action
Update Event CollectionChanges the settings of one CalendarLink event collection โ its name, description, appearance, what visitors can add and whether sign-up is required. Only the fields you fill in are changed; the rest keep their current values.
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from CalendarLink
CalendarLink to StripeStripe is a payment processing platform for online businesses.
CalendarLink to PandaDocPandaDoc helps you build and deliver sales quotes and proposals and track presentations and close deals...
CalendarLink to HoneyhiveObservability and evaluation platform for tracing, testing, and monitoring AI agents in production.
CalendarLink to keycdn IP Location FinderGet the IP geolocation data through the simple REST API. All the responses are JSON encoded
CalendarLink to KiwiliERP & online account management software for your small business
CalendarLink to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
More into Freshservice
ActiveCampaign to FreshserviceActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to FreshserviceOrganize anything with Airtable, a modern database created for everyone.
Asana to FreshserviceAsana is a collaborative information manager for workspace.
ClickUp to FreshserviceClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.
Discord to FreshserviceDiscord is an all-in-one voice and text chat for gamers.
Freshdesk to FreshserviceFreshdesk is a cloud-based customer support and helpdesk platform.
Questions
CalendarLink and Freshservice, answered
What can start an automation from CalendarLink?
Any of CalendarLink's 1 trigger in the catalog, including New Upcoming Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshservice when something happens in CalendarLink?
Any of Freshservice's 27 actions, including Create Change, Create Problem, Create Release and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshservice to CalendarLink?
Yes. When something happens in Freshservice, your agent can act in CalendarLink too. This page covers both directions: Freshservice's triggers and CalendarLink's actions are listed here as well.
Do I have to build a connector for CalendarLink or Freshservice?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use CalendarLink and Freshservice without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.