Integration
Connect Businessmap and HelpCrunch
When New Board fires in Businessmap, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add Card in Businessmap. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Businessmap and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Businessmap and HelpCrunch can do together
From Businessmap to HelpCrunch
When New Board in Businessmap
then Add Customer Event in HelpCrunch
From HelpCrunch to Businessmap
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Businessmap and HelpCrunch
Triggers and actions 9 triggers · 36 actions
- New Board
Triggered when a new board is created in Businessmap.
- Add Card
Creates a new card in the chosen column and lane of a Businessmap board and returns the new card's ID.
- Add Comment
Adds a plain-text comment to a Businessmap card, optionally with file attachments, and returns the new comment.
- Add Subtask
Adds a new subtask to a Businessmap card and returns the created subtask, with optional assignee, deadline, position and attachments.
- Archive/Unarchive Card
Archives a card or returns an archived card to the board, and returns the updated card.
- Create/Remove Link
Creates or removes a link between two cards, as a parent, child, predecessor, successor or relative. Returns whether the change succeeded and the linked card's position.
- Discard Card or Restore Discarded Card
Discards a card, or restores a previously discarded card to the board, and returns the updated card's details.
- Find Card
Returns the cards whose title matches the search text, optionally narrowed by further filters.
- Get Card Attachments
Returns all attachments on a card, including each attachment's file name, link and position.
- Get Card Comments
Returns all comments on a Businessmap card, including their text, author or email details, and attachments.
- Get Card Details by ID
Returns the full details of a single Businessmap card by its ID, including its placement, dates, subtasks, links and custom field values.
- Get Columns
Returns the columns on a Businessmap board, including each column's workflow, section, position, name and work-in-progress limit.
- Get Lanes
Returns the lanes on a Businessmap board, including each lane's name, workflow, position, description and color.
- Get Users
Returns the users in the Businessmap account with their details, optionally filtered by ID, email, username or status.
- Log Time for Card
Logs time worked against a card or one of its subtasks, and returns the new logged time entry.
- Unblock Card
Unblocks a card, removing its block reason and comment so work on it can continue.
- Update/Move Card
Updates an existing card's details and can move it to a different column, lane or position. Returns the updated card.
- Upload Attachment
Adds an attachment to a card from a file name and a link to the file, and returns the new attachment.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Businessmap and HelpCrunch, answered
What can start an automation from Businessmap?
Any of Businessmap's 1 trigger in the catalog, including New Board. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Businessmap?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Businessmap?
Yes. When something happens in HelpCrunch, your agent can act in Businessmap too. This page covers both directions: HelpCrunch's triggers and Businessmap's actions are listed here as well.
Do I have to build a connector for Businessmap or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Businessmap and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.