Connect Buildin.AI and Zendesk

Both apps 31Buildin.AI 10Zendesk 21

• Trigger
  Database Item Created

  Triggers when a new item (row) is added to a Buildin database.

• Trigger
  Page Updated

  Triggers when a page in your Buildin workspace is created or edited.

• Action
  Add Block to Page

  Appends one or more content blocks (paragraphs, headings, to-dos, lists and more) to a Buildin page or block.

• Action
  Add Content to Page

  Adds a paragraph of text to the end of a Buildin page (or after/before a chosen block).

• Action
  Create Database

  Creates a new database in Buildin with the columns you define, optionally inside a parent page.

• Action
  Create Database Item

  Creates a new item (row) in a Buildin database, with its property values and optional page content.

• Action
  Create Page

  Creates a new page in Buildin, at the workspace root, under a parent page, or as a row in a database, with optional content.

• Action
  Find Page by Title

  Searches the workspace for pages whose title matches the text you give and returns the matching pages, with the first match broken out.

• Action
  Get Page and Children

  Returns a page's details together with the content blocks directly inside it (up to 100).

• Action
  Update Database Item

  Updates the property values, icon or cover of an existing item in a Buildin database.

• Trigger
  New Messaging Conversation

  Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.

• Trigger
  New Ticket

  Polling trigger that fires when a new ticket is created.

• Trigger
  New User

  Polling trigger that fires when a new user is created.

• Action
  Add Comment to Ticket

  Adds a public or private comment to an existing ticket.

• Action
  Create Organization

  Creates a new organization.

• Action
  Create Ticket

  Creates a new ticket in Zendesk.

• Action
  Create User

  Creates a new user (end-user or agent).

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Delete User

  Soft-deletes a user by ID.

• Action
  Get Messaging User ID

  Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.

• Action
  Get Organization

  Retrieves a single organization by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  Get User

  Retrieves a single user by ID.

• Action
  List Organizations

  Lists organizations in the account.

• Action
  List Ticket Comments

  Lists all comments on a ticket.

• Action
  List Tickets

  Lists tickets in the account.

• Action
  Search

  Runs a Zendesk search query across tickets, users, and organizations.

• Action
  Search Users

  Searches users by query (name, email, etc.).

• Action
  Update Organization

  Updates an existing organization by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Action
  Update User

  Updates an existing user by ID.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.