Connect Buildin.AI and HelpCrunch

Both apps 37Buildin.AI 10HelpCrunch 27

• Trigger
  Database Item Created

  Triggers when a new item (row) is added to a Buildin database.

• Trigger
  Page Updated

  Triggers when a page in your Buildin workspace is created or edited.

• Action
  Add Block to Page

  Appends one or more content blocks (paragraphs, headings, to-dos, lists and more) to a Buildin page or block.

• Action
  Add Content to Page

  Adds a paragraph of text to the end of a Buildin page (or after/before a chosen block).

• Action
  Create Database

  Creates a new database in Buildin with the columns you define, optionally inside a parent page.

• Action
  Create Database Item

  Creates a new item (row) in a Buildin database, with its property values and optional page content.

• Action
  Create Page

  Creates a new page in Buildin, at the workspace root, under a parent page, or as a row in a database, with optional content.

• Action
  Find Page by Title

  Searches the workspace for pages whose title matches the text you give and returns the matching pages, with the first match broken out.

• Action
  Get Page and Children

  Returns a page's details together with the content blocks directly inside it (up to 100).

• Action
  Update Database Item

  Updates the property values, icon or cover of an existing item in a Buildin database.

• Trigger
  Chat Assignee Updated

  Triggers when a HelpCrunch chat is assigned to a different agent.

• Trigger
  Chat Closed

  Triggers when a HelpCrunch chat is closed.

• Trigger
  Chat Status Updated

  Triggers when a HelpCrunch chat's status changes.

• Trigger
  Customer Email Updated

  Triggers when a HelpCrunch customer's email changes.

• Trigger
  Customer Tags Updated

  Triggers when a HelpCrunch customer's tags change.

• Trigger
  Customer Unsubscribed

  Triggers when a HelpCrunch customer unsubscribes.

• Trigger
  New Chat Created

  Triggers when a new chat is created in HelpCrunch.

• Trigger
  New Customer Created

  Triggers when a new customer is created in HelpCrunch.

• Action
  Add Customer Event

  Records a custom event against a HelpCrunch customer.

• Action
  Assign Chat

  Assigns a HelpCrunch chat to an agent.

• Action
  Create Chat

  Creates a HelpCrunch chat with a customer.

• Action
  Delete Customer

  Deletes a HelpCrunch customer.

• Action
  Find Chats

  Finds HelpCrunch chats whose field matches a value, such as the customer email or status.

• Action
  Find Customer

  Finds HelpCrunch customers whose field matches a value, such as by email.

• Action
  Get Chat

  Returns one HelpCrunch chat by ID.

• Action
  Get Customer

  Returns one HelpCrunch customer by ID.

• Action
  Get Organization

  Returns the HelpCrunch organization and whether the team is online.

• Action
  List Agents

  Returns the agents in the HelpCrunch account.

• Action
  List Applications

  Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).

• Action
  List Chat Messages

  Returns the messages of a HelpCrunch chat, newest first.

• Action
  List Departments

  Returns the HelpCrunch departments and their agents.

• Action
  Send Message

  Posts a message or private note into a HelpCrunch chat.

• Action
  Snooze Chat

  Snoozes a HelpCrunch chat until a time.

• Action
  Tag Customer

  Adds tags to a HelpCrunch customer; unknown tags are created.

• Action
  Untag Customer

  Removes tags from a HelpCrunch customer.

• Action
  Update Chat Department

  Moves a HelpCrunch chat to a department.

• Action
  Update Chat Status

  Changes a HelpCrunch chat's status, such as closing it.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.