Integration
Connect Buildin.AI and Freshworks CRM
When Database Item Created fires in Buildin.AI, your agent runs Add Note to Contact in Freshworks CRM, or New Account in Freshworks CRM to Add Block to Page in Buildin.AI. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Buildin.AI and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Buildin.AI and Freshworks CRM can do together
From Buildin.AI to Freshworks CRM
When Database Item Created in Buildin.AI
then Add Note to Contact in Freshworks CRM
When Page Updated in Buildin.AI
then Create Contact in Freshworks CRM
From Freshworks CRM to Buildin.AI
When New Account in Freshworks CRM
then Add Block to Page in Buildin.AI
When New Contact in Freshworks CRM
then Add Content to Page in Buildin.AI
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Buildin.AI and Freshworks CRM
Triggers and actions 8 triggers · 25 actions
Trigger
Database Item CreatedTriggers when a new item (row) is added to a Buildin database.
Trigger
Page UpdatedTriggers when a page in your Buildin workspace is created or edited.
Action
Add Block to PageAppends one or more content blocks (paragraphs, headings, to-dos, lists and more) to a Buildin page or block.
Action
Add Content to PageAdds a paragraph of text to the end of a Buildin page (or after/before a chosen block).
Action
Create DatabaseCreates a new database in Buildin with the columns you define, optionally inside a parent page.
Action
Create Database ItemCreates a new item (row) in a Buildin database, with its property values and optional page content.
Action
Create PageCreates a new page in Buildin, at the workspace root, under a parent page, or as a row in a database, with optional content.
Action
Find Page by TitleSearches the workspace for pages whose title matches the text you give and returns the matching pages, with the first match broken out.
Action
Get Page and ChildrenReturns a page's details together with the content blocks directly inside it (up to 100).
Action
Update Database ItemUpdates the property values, icon or cover of an existing item in a Buildin database.
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Buildin.AI and Freshworks CRM, answered
What can start an automation from Buildin.AI?
Any of Buildin.AI's 2 triggers in the catalog, including Database Item Created and Page Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in Buildin.AI?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to Buildin.AI?
Yes. When something happens in Freshworks CRM, your agent can act in Buildin.AI too. This page covers both directions: Freshworks CRM's triggers and Buildin.AI's actions are listed here as well.
Do I have to build a connector for Buildin.AI or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Buildin.AI and Freshworks CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.