Integration
Connect BugHerd and LiveAgent
When Comment Created fires in BugHerd, your agent runs Add customer group in LiveAgent, or New conversation in LiveAgent to Add a Comment to a Task in BugHerd. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BugHerd and LiveAgent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BugHerd and LiveAgent can do together
From BugHerd to LiveAgent
When Comment Created in BugHerd
then Add customer group in LiveAgent
From LiveAgent to BugHerd
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BugHerd and LiveAgent
Triggers and actions 7 triggers · 23 actions
- Comment Created
Triggers when a comment is created
- Project Created
Triggers when a project is created.
- Task Created
Triggers only when a task is created
- Task Created or Updated
Triggers when a task is created or updated.
- Add a Comment to a Task
Adds a Comment to a Task
- Add an Attachment to a Task
Adds an Attachment to a Task
- Create a New Task
Creates a New Task.
- Create a Project
Creates a Project.
- Delete Attachment
Permanently deletes an attachment from a BugHerd task.
- Delete Project
Permanently deletes a BugHerd project and all of its associated data.
- Delete Task
Delete a task from a project.
- Find Task by External Id
Returns the tasks in a BugHerd project whose external ID matches the one you supply.
- Get Project
Retrieve a single project by id.
- Get Task
Returns full details for a single task within a BugHerd project.
- List Attachments
Return all attachments on a task.
- List Comments
Returns all comments on a BugHerd task.
- List Projects
Lists all projects in your BugHerd organization, including both active and inactive projects.
- List Tasks
Return all tasks in a project.
- Update a Task
Updates one or more fields on an existing BugHerd task. Only the fields you fill in are changed.
- Update Project
Updates a BugHerd project's settings. Only the fields you fill in are changed.
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from BugHerd
BugHerd to OpenQRDynamic QR code generator and management platform with a REST API for creating, customizing, and tracking QR...
BugHerd to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
BugHerd to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
BugHerd to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
BugHerd to Google SheetsGoogle Sheets
BugHerd to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
More into LiveAgent
Google Calendar to LiveAgentGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to LiveAgentGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to LiveAgentActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
BugHerd and LiveAgent, answered
What can start an automation from BugHerd?
Any of BugHerd's 4 triggers in the catalog, including Comment Created, Project Created, Task Created and Task Created or Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in BugHerd?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to BugHerd?
Yes. When something happens in LiveAgent, your agent can act in BugHerd too. This page covers both directions: LiveAgent's triggers and BugHerd's actions are listed here as well.
Do I have to build a connector for BugHerd or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BugHerd and LiveAgent without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.