Connect Buddy Punch to Hippo

Both apps 32Buddy Punch 19Hippo 13

• Trigger
  Employee Created

  Triggers when a new employee is added to your Buddy Punch account.

• Trigger
  Employee Punched In

  Triggers when an employee punches in, returning the punch with the employee, punch-in time, approval status and hours. Watches the current pay period's time cards.

• Trigger
  Employee Updated

  Triggers when an employee in your Buddy Punch account is added or any of their details change.

• Trigger
  Punch in Changed

  Triggers when an employee's punch-in in the current pay period is recorded or changed (time, approval status or notes).

• Action
  Assign Employee to Department Code

  Assigns one or more employees to a Buddy Punch department code.

• Action
  Assign Employee to Location

  Assigns one or more employees to a Buddy Punch location and returns the location.

• Action
  Create Department Code

  Creates a new department code in Buddy Punch.

• Action
  Create Employee

  Creates a new employee in your Buddy Punch account.

• Action
  Create Location

  Creates a new location in your Buddy Punch account.

• Action
  Create Position

  Creates a new position in your Buddy Punch account.

• Action
  Find Employee

  Finds employees in your Buddy Punch account whose email, username, employee ID or full name matches the value you search for.

• Action
  Get Department Code

  Returns the details of a specific department code in your Buddy Punch account.

• Action
  Get Location

  Returns the details of a specific Buddy Punch location.

• Action
  Get Position

  Returns a single Buddy Punch position by its ID.

• Action
  List Department Code Employees

  Returns the employees assigned to a Buddy Punch department code.

• Action
  List Location Employees

  Returns the employees assigned to a Buddy Punch location.

• Action
  Punch In

  Punches an employee in on Buddy Punch, either the connected user or a chosen employee.

• Action
  Punch Out

  Punches an employee out in Buddy Punch. Defaults to the connected user when no employee is given.

• Action
  Update Employee

  Updates an existing employee in Buddy Punch, such as their name, email, username or active status.

• Action
  Add custom event

  Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

• Action
  Create Conversation

  Creates a new conversation in the system

• Action
  Create or Update User

  Create a new user or update an existing one

• Action
  Create Summary of Ticket History

  Creates a summary of all notes and comments added in the ticket

• Action
  Create Ticket

  Creates a new ticket in the system

• Action
  Get ticket

  Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

• Action
  List conversations

  Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

• Action
  List messages

  Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

• Action
  Send Broadcast to Users

  Sends broadcast messages through hippo

• Action
  Send Message

  Sends a message in an existing chat

• Action
  Update Due Date of Ticket

  Updates due date of an existing ticket

• Action
  Update Ticket Priority

  Updates the priority of a ticket

• Action
  Update Ticket Status

  Update status of a ticket

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.