Integration
Connect Buddy Punch and HelpCrunch
When Employee Created fires in Buddy Punch, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Create Department Code in Buddy Punch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Buddy Punch and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Buddy Punch and HelpCrunch can do together
From Buddy Punch to HelpCrunch
When Employee Created in Buddy Punch
then Add Customer Event in HelpCrunch
From HelpCrunch to Buddy Punch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Buddy Punch and HelpCrunch
Triggers and actions 12 triggers · 34 actions
- Employee Created
Triggers when a new employee is added to your Buddy Punch account.
- Employee Punched In
Triggers when an employee punches in, returning the punch with the employee, punch-in time, approval status and hours. Watches the current pay period's time cards.
- Employee Updated
Triggers when an employee in your Buddy Punch account is added or any of their details change.
- Punch in Changed
Triggers when an employee's punch-in in the current pay period is recorded or changed (time, approval status or notes).
- Assign Employee to Department Code
Assigns one or more employees to a Buddy Punch department code.
- Assign Employee to Location
Assigns one or more employees to a Buddy Punch location and returns the location.
- Create Department Code
Creates a new department code in Buddy Punch.
- Create Employee
Creates a new employee in your Buddy Punch account.
- Create Location
Creates a new location in your Buddy Punch account.
- Create Position
Creates a new position in your Buddy Punch account.
- Find Employee
Finds employees in your Buddy Punch account whose email, username, employee ID or full name matches the value you search for.
- Get Department Code
Returns the details of a specific department code in your Buddy Punch account.
- Get Location
Returns the details of a specific Buddy Punch location.
- Get Position
Returns a single Buddy Punch position by its ID.
- List Department Code Employees
Returns the employees assigned to a Buddy Punch department code.
- List Location Employees
Returns the employees assigned to a Buddy Punch location.
- Punch In
Punches an employee in on Buddy Punch, either the connected user or a chosen employee.
- Punch Out
Punches an employee out in Buddy Punch. Defaults to the connected user when no employee is given.
- Update Employee
Updates an existing employee in Buddy Punch, such as their name, email, username or active status.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Buddy Punch and HelpCrunch, answered
What can start an automation from Buddy Punch?
Any of Buddy Punch's 4 triggers in the catalog, including Employee Created, Employee Updated, Punch in Changed and Employee Punched In. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Buddy Punch?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Buddy Punch?
Yes. When something happens in HelpCrunch, your agent can act in Buddy Punch too. This page covers both directions: HelpCrunch's triggers and Buddy Punch's actions are listed here as well.
Do I have to build a connector for Buddy Punch or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Buddy Punch and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.