Integration
Connect Brillium and TOPdesk
When New Assessment fires in Brillium, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Find Invitations by Email in Brillium. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Brillium and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Brillium and TOPdesk can do together
From Brillium to TOPdesk
When New Assessment in Brillium
then Add change in TOPdesk
From TOPdesk to Brillium
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Brillium and TOPdesk
Triggers and actions 7 triggers · 39 actions
- New Assessment
Triggers when a new assessment is created in your Brillium site.
- New Assessment Result
Triggers when a respondent takes the chosen assessment, delivering their score and pass/fail status.
- Create Invitation
Creates an invitation for a respondent to take a Brillium assessment, and can email the invitation immediately.
- Find Invitations by Email
Returns an assessment's invitations for one email address.
- Get Assessment
Returns one assessment by its Id.
- Get Comment
Returns one respondent comment by its Id.
- Get Email Template
Returns one email template by its Id.
- Get Invitation
Returns one invitation by its Id.
- Get Invitation by Code
Returns one invitation by its invitation code.
- Get Question
Returns one question, with its answers and explanations.
- Get Respondent
Returns one respondent's attempt, including score and pass/fail status.
- Get Respondent by GUID
Returns one respondent by their global unique identifier.
- Get Result
Returns one answer (result) by its Id.
- Get Topic
Returns one assessment topic (question group).
- Get Workspace
Returns one workspace and its contact details.
- List Assessment Invitations
Returns the invitations sent for one assessment.
- List Assessment Questions
Returns the questions on one assessment.
- List Assessment Respondents
Returns the respondents (complete and incomplete) for one assessment.
- List Assessments
Returns the assessments (tests, quizzes, exams, surveys) in your Brillium site.
- List Assessment Topics
Returns the topics (question groups) on one assessment.
- List Child Workspaces
Returns the workspaces directly beneath one workspace.
- List Email Templates
Returns all email templates in your Brillium site.
- List Incomplete Respondents
Returns the respondents who started but have not finished one assessment.
- List Question Results
Returns every respondent answer to one question.
- List Respondent Comments
Returns the comments and essays a respondent wrote.
- List Respondent Results
Returns the answers a respondent submitted on their attempt.
- List Respondents
Returns all respondents across your accessible workspaces.
- List Topic Questions
Returns the questions in one topic.
- List Workspace Assessments
Returns the assessments in one workspace.
- List Workspace Respondents
Returns the respondents in one workspace.
- List Workspaces
Returns the primary workspace and every workspace beneath it.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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More into TOPdesk
Questions
Brillium and TOPdesk, answered
What can start an automation from Brillium?
Any of Brillium's 2 triggers in the catalog, including New Assessment and New Assessment Result. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Brillium?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Brillium?
Yes. When something happens in TOPdesk, your agent can act in Brillium too. This page covers both directions: TOPdesk's triggers and Brillium's actions are listed here as well.
Do I have to build a connector for Brillium or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Brillium and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.