Connect Brevo to Dixa

Both apps 52Brevo 29Dixa 23

• Trigger
  Company Added

  Triggers when a company is created in Brevo.

• Trigger
  Company Updated

  Triggers when a company is updated in Brevo.

• Trigger
  Contact Added

  Triggers when a Brevo contact is added.

• Trigger
  Contact Subscribed to List (instant)

  Instant trigger — fires when a contact is added to a list (Brevo marketing webhook event listAddition). Self-registering via the Brevo Create/Delete webhook API.

• Trigger
  Contact Unsubscribed

  Triggers when a contact unsubscribes from an email campaign in Brevo.

• Trigger
  Contact Updated (instant)

  Instant trigger — fires when a contact is updated (Brevo marketing webhook event contactUpdated). Self-registering via the Brevo Create/Delete webhook API.

• Trigger
  Deal Added

  Triggers when a deal is created in Brevo.

• Trigger
  Deal Stage Updated

  Triggers when a deal's stage is updated in Brevo.

• Trigger
  Link Clicked

  Triggers when a Brevo contact clicks on any link in a Brevo email campaign.

• Trigger
  Marketing Email Delivered

  Triggers when a Brevo campaign marketing email is delivered.

• Trigger
  Marketing Email Hard Bounced

  Triggers when a Brevo campaign marketing email is hard bounced.

• Trigger
  Marketing Email Opened

  Triggers when a Brevo campaign marketing email is opened.

• Trigger
  New Campaign Status

  Triggers when the status of a Brevo campaign is updated.

• Trigger
  Transactional Email Delivered

  Triggers when a Brevo transactional email is delivered.

• Trigger
  Transactional Email Hard Bounced

  Triggers when a Brevo transactional email is hard bounced.

• Trigger
  Transactional Email Opened

  Triggers when a Brevo transactional email is opened.

• Action
  Add or Update Associations

  Adds or updates associations to companies, deals or contacts in Brevo.

• Action
  Add or Update Contact

  Creates or updates a contact. An attribute you map but leave EMPTY is IGNORED - the stored value is preserved, not deleted. Because of that, this action cannot CLEAR an attribute: to empty one, edit it in Brevo directly. Note an explicit null does not clear on Brevo either.

• Action
  Delete Company

  Deletes the selected company in Brevo, identified by its company ID.

• Action
  Delete Contact

  Deletes the selected contact in Brevo. The contact can be identified by its email address or its contact ID.

• Action
  Delete Deal

  Deletes the selected deal in Brevo, identified by its deal ID.

• Action
  Find Company

  Finds companies in Brevo whose name matches the name you supply. Returns every match, up to 50.

• Action
  Find Deal

  Finds deals in Brevo whose name matches the name you supply. Returns every match, up to 50.

• Action
  Remove Associations

  Removes associations between companies, deals, or contacts in Brevo.

• Action
  Search Contact

  Check if a contact exists in Brevo and fetch the contact details. Contact can be found by email, mobile phone number, Brevo contact ID, external ID, Whatsapp ID and landline number.

• Action
  Send Transactional Email

  Sends an email from your Brevo account with HTML or plain text content.

• Action
  Send Transactional SMS

  Sends an transactional SMS from your Brevo account.

• Action
  Unsubscribe Contact

  Unsubscribe contact from the list(s) he belong to.

• Action
  Update Contact

  Updates an existing contact by its Brevo contact ID: set attributes, block or unblock email campaigns, and add the contact to or remove it from lists. Only the fields you fill in are changed.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.