Connect Brandfolder and Help Scout

Both apps 44Brandfolder 21Help Scout 23

• Trigger
  New Brandfolder

  Triggers when a new Brandfolder becomes accessible to the connected user.

• Trigger
  New Collection

  Triggers when a new collection becomes accessible to the connected Brandfolder user.

• Trigger
  New Section

  Triggers when a new section is added to a Brandfolder.

• Action
  Create Asset

  Creates an asset in a Brandfolder section, optionally with file attachments imported from public URLs.

• Action
  Create Brandfolder

  Creates a new Brandfolder in the chosen organization.

• Action
  Create Custom Field

  Creates a controlled custom field key in a Brandfolder, optionally restricting its allowed values.

• Action
  Create Section

  Creates a new section in a Brandfolder to organize assets.

• Action
  Create Tag

  Adds one or more tags to a Brandfolder asset and returns all of the asset's tags.

• Action
  Delete asset

  Deletes an asset from Brandfolder.

• Action
  Delete collection

  Deletes a collection from Brandfolder.

• Action
  Get asset

  Returns a single Brandfolder asset by its id, optionally with its related attachments, tags, collections, section and custom fields.

• Action
  Get Brandfolder

  Returns a single Brandfolder by its id, including its name, privacy, slug and tagline.

• Action
  Get collection

  Returns a Brandfolder collection's details, optionally with its asset count and related records.

• Action
  List assets

  Returns the assets in a Brandfolder, optionally narrowed by a search query and expanded with related records such as tags, collections or attachments.

• Action
  List Brandfolders

  Returns all Brandfolders the connected user can access, optionally filtered by a search query.

• Action
  List collections

  Returns every collection your Brandfolder account can access, across all Brandfolders.

• Action
  List sections

  Returns the sections in a Brandfolder, with each section's name, default asset type and position.

• Action
  List tags

  Returns the tags on assets in a Brandfolder.

• Action
  Update Asset

  Updates an existing Brandfolder asset's name, description, thumbnail, approval, availability dates, and can add new attachments.

• Action
  Update attachment

  Updates an attachment's file name or replaces its file from a URL, and returns the updated attachment.

• Action
  Update Brandfolder

  Updates the name, privacy, slug or tagline of a Brandfolder.

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.