Integration
Connect Braintrust and Trengo
When something happens in Braintrust or Trengo, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Braintrust and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Braintrust and Trengo can do together
From Braintrust to Trengo
When New Event in Braintrust
then Add internal note to ticket in Trengo
When New Project in Braintrust
then Add ticket in Trengo
From Trengo to Braintrust
When New Internal Note in Trengo
then Add dataset in Braintrust
When New Outbound Message in Trengo
then Add experiment in Braintrust
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Braintrust and Trengo
Triggers and actions 5 triggers · 32 actions
Trigger
New EventTriggers when an automation creates a new event.
Trigger
New ProjectTriggers when a new project is created.
Action
Add datasetCreate a new Braintrust dataset.
Action
Add experimentCreate a new Braintrust experiment.
Action
Add projectCreate a new Braintrust project.
Action
Add promptCreate a new Braintrust prompt.
Action
Delete projectDelete a Braintrust project.
Action
Get datasetRetrieve a Braintrust dataset by id.
Action
Get experimentRetrieve a Braintrust experiment by id.
Action
Get projectRetrieve a Braintrust project by id.
Action
Get promptRetrieve a Braintrust prompt by id.
Action
Insert dataset eventsInsert one or more rows/events into a Braintrust dataset.
Action
Insert experiment eventsInsert one or more events (spans/rows) into a Braintrust experiment.
Action
Insert project logs eventsInsert one or more log events into a Braintrust project's logs.
Action
List datasetsList Braintrust datasets.
Action
List experimentsList Braintrust experiments.
Action
List projectsList all Braintrust projects.
Action
List promptsList Braintrust prompts.
Action
Update projectPartially update a Braintrust project.
Trigger
New Internal NoteFires when an internal note is added to a Trengo ticket.
Trigger
New Outbound MessageTriggers when an outbound message is created.
Trigger
Ticket Label AddedTriggers when a label is added to a conversation.
Action
Add internal note to ticketAdds an internal note (visible only to agents) to a Trengo ticket.
Action
Add ticketCreate a new support ticket.
Action
Add ticket labelAttaches an existing label to a Trengo ticket.
Action
Create a ContactCreates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
Action
Create webhookSubscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
Action
Delete contactDelete a contact by id.
Action
Delete ticketDelete a ticket by id.
Action
Find a ContactReturns the Trengo contacts that match the search term.
Action
Get contactRetrieve a single Trengo contact by its id.
Action
Get webhookFetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
Action
List contactsList all contacts.
Action
List labelsLists the ticket labels defined in the Trengo account (first page).
Action
List ticketsReturns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
Action
Send a MessageSends a reply message on an existing Trengo ticket, over the ticket's own channel.
Action
Update contactUpdate an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Braintrust and Trengo, answered
What can start an automation from Braintrust?
Any of Braintrust's 2 triggers in the catalog, including New Event and New Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Braintrust?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Braintrust?
Yes. When something happens in Trengo, your agent can act in Braintrust too. This page covers both directions: Trengo's triggers and Braintrust's actions are listed here as well.
Do I have to build a connector for Braintrust or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.