Connect BoldDesk and Piggy

Both apps 39BoldDesk 20Piggy 19

• Trigger
  Create Contact

  Triggers when a new contact is created in BoldDesk.

• Trigger
  Create Contact Group

  Triggers when a new contact group (organization) is created in BoldDesk.

• Trigger
  Create Ticket

  Triggers when a new support ticket is created in BoldDesk.

• Trigger
  Create Ticket Note

  Triggers when a new note is added to the chosen BoldDesk ticket.

• Trigger
  Create Ticket Reply

  Triggers when a new reply is added to a ticket.

• Trigger
  Updated Contact

  Triggers when a contact is created or updated in BoldDesk.

• Trigger
  Updated Contact Group

  Triggers when a contact group is created or updated in BoldDesk.

• Trigger
  Updated Ticket

  Triggers when a ticket is created or updated in BoldDesk.

• Action
  Create Contact

  Creates a new contact in BoldDesk and returns the new contact's ID.

• Action
  Create Contact Group

  Creates a new contact group (organization) in BoldDesk and returns its ID.

• Action
  Create Ticket

  Creates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.

• Action
  Create Ticket Note

  Adds a note to an existing BoldDesk ticket.

• Action
  Create Ticket Reply

  Posts a reply on an existing BoldDesk ticket.

• Action
  Find Contact

  Finds a BoldDesk contact by email address and returns its details.

• Action
  Find Contact Group

  Finds a BoldDesk contact group (organization) by its name and returns its details.

• Action
  Find Ticket

  Returns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.

• Action
  Find Ticket by External Reference Id

  Finds the BoldDesk ticket that carries a given external reference ID and returns it.

• Action
  Update Contact

  Updates fields on an existing BoldDesk contact.

• Action
  Update Contact Group

  Updates fields on an existing BoldDesk contact group.

• Action
  Update Ticket

  Updates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Credit Reception

  Triggers when a contact receives credits (new credit reception).

• Trigger
  New Reward Reception

  Triggers when a contact redeems a reward (new reward reception).

• Trigger
  Voucher Created

  Triggers when a new voucher is created.

• Trigger
  Voucher Redeemed

  Triggers when a voucher is redeemed.

• Action
  Calculate Credits

  Calculates how many credits a contact would receive for a given unit value at a business profile.

• Action
  Create Batch of Vouchers

  Creates a batch of vouchers for a promotion; the batch is processed asynchronously.

• Action
  Create Contact Attribute

  Creates a new contact attribute on the account.

• Action
  Create Contact by Email Address

  Creates a new contact with the given email address.

• Action
  Create Credit Reception

  Gives a contact credits at a business profile, either a fixed number or calculated from a unit value.

• Action
  Create Reward Reception

  Redeems a reward for a contact, deducting the required credits.

• Action
  Create Voucher

  Creates a voucher for a promotion, optionally assigned to a contact.

• Action
  Find Contact by Email Address

  Finds a Piggy contact by email address and returns its UUID.

• Action
  Find or Create Contact by Email Address

  Finds a contact by email address, creating it when none exists.

• Action
  Find Voucher

  Finds a voucher by its code.

• Action
  Get Contact by UUID

  Returns a contact by its UUID.

• Action
  List Rewards

  Returns the rewards in the loyalty program with the credits each one requires.

• Action
  Redeem Voucher

  Redeems a voucher by its code at a business profile.

• Action
  Update Contact Attribute(s)

  Updates one or more attribute values on a contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.